Sales Engineer

SUMMARY:
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POSITION INFO:

Duties and Responsibilities:

• Record, analyze, report, and administer according to systems and requirements (CRM)
• Attend regular client visits, necessary to perform duties and aid business development
• Read and understand technical drawings and product data sheets
• Handle all aspects relating to Sales, obtaining queries, putting together quotations, and converting to orders when orders are received
• Expedite quotations, orders, invoicing, and payment
• Establish and maintain customer relationships and support, contact clients on new products and updates
• Support and training on pumps and valves as and when required must have the ability to solve problems
• Provide support with queries and technical information as and when required
• Liaise with Consultants, Project Houses and end-users
• Obtain prices from suppliers for quoting purposes, track and expedite orders through the system
• Arrange kick-off meetings with Staff
• Provide high levels of customer service
• Collect and deliver all documentation, attend Project meetings
• Comply with and enforce all policies and procedures, as well as carry out your duties in a manner that conforms to current Health and Safety legislation, upholding the Health and Safety Policy
• Carry out all other reasonable tasks that may be delegated from time to time
• Assist fellow employees with daily functions as and when required

Skills

• Excellent interpersonal communication skills
• Proactive
• Prioritize and Plan
• Time management
• Initiative
• Accuracy and Attention to detail
• Flexible and adaptable
• Ability to work on own or as part of a team
• Able to deal with staff on all levels

Qualifications

• Matric / Tertiary Mechanical N4 to N5 or Equivalent / Trade Tested Artisan background
• 5 years experience in a similar role
• Working knowledge of SAP Erp 6.0 and CRM; Working knowledge of Pumps and Fluid Systems; Sound Mechanical and Electrical knowledge