Sales Effectiveness Manager

We are currently hiring for the position of Sales Effectiveness Manager. The ideal candidate should have strong experience in sales strategy, performance management, commercial effectiveness, stakeholder engagement, and driving business growth.

Role

The Sales Effectiveness Manager is responsible for developing and implementing strategies and initiatives aimed at enhancing the performance and efficiency of the sales team. They focus on optimizing sales processes, providing training and support, and leveraging technology to drive revenue growth and achieve organizational sales objectives.

Responsibilities

• Support the Sales Director's business decision by conducting and monitoring commercial strategy within the department

• Monitor and follow-up on sales team performance

• Review and dispatch leads as per strategy defined at group level

• Review, accept or reject customer qualification exceptions

• Perform system maintenance

• Manage territories (assign BP to territories, partner codes clean up)

• Monitor data in NOVA Analytics to improve and ensure data quality (visits, calls, Potentials, AES, leads, specific opportunities, contacts)

• Supports target setting and ensures quality of targets from Lines

• Train and monitor adoption of sales team on sales processes and sales tools

• Participate in sales projects launched by RO/HO

• Communicate to Sales team on changes coming from RO CCO

• Ensure refresh trainings are regularly organized

Requirements and specific skills

• Strong knowledge in shipping (minimum 5 Years of experience in liner shipping), proven experience in leadership role in similar industry

• Relevant completed tertiary qualification (Business or Commercial )

• Strong practical experience in disciplines such as project delivery, business process improvement, transformation initiatives, continuous improvement, digital enablement, and customer experience

• Excellent knowledge in NOVA - all modules

• Basic proficiency with MS Office

• Analytical & Reporting aptitude (Data, Qliksense)

Personal Skills

• Effective communication skills (ability to articulate various business scenarios with senior business leaders & middle management)

• Demonstration of professional positive attitude and ability to manage stress through challenging situations

• Must be able to prioritize work effectively and manage time efficiently

• Financial & Economic knowledge

• Business Intelligence