Sales Coordinator (Internal Sales & Customer Services)

Minimum requirements:

• Matric/NQF4
• Minimum of 2 years’ experience within a technical orientated customer services/sales role
• Fully Bilingual (Afrikaans & English)
• Computer Literate in all MS Office Suite Applications
• Working Hours Mon – Thurs, 08h00 – 17h00 & Friday 08h00 – 16h00
• Must be available for stock take process once a month (during week after hours)
• Own reliable transport/ transport arrangements

Key Performance Areas:

• Process sales orders and quotations received from customers
• Liaise with and support dispatch department regarding dispatching instructions
• Liaise with and support purchasing department regarding nonstock items for pricing and buying when necessary for sales orders and quotations
• Liaise with and support accounts department when new accounts / applications, accounts on hold and accounts over credit limit
• Liaise with, support and process when requested by external sales representatives or manager effectively
• Identify, research, and resolve customer issues
• Assist with sales plan for growing the company’s client base
• Identify top prospects that will be targeted for active pursuit
• Manage sales and pricing to allow achievement of Company Margins
• Provide customers with product and service information and support
• Follow up on quotations
• Attend sales meetings and training sessions
• Complete any sales related reports as requested by company
• Recognize, document and alert sales manager of trends, recommendations in customer buying
• Assist with the launch and implementation of new products
• Stock take: Manage department allocated
• Report directly to Internal Sales Manager

This employment opportunity will offer a Guaranteed Monthly Salary and after successful completion of the 3-month probation period the Company will then contribute towards Medical Aid and Provident Fund.

This position will offer long term growth and development opportunities, based on consistent and quality productivity levels achieved.