Sales Consultant

SUMMARY:
Sales Consultant

POSITION INFO:

Sales Consultant

• Work with allocated dealer base that is assigned.
• Grow this database on a monthly basis in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requested
• Attend the annual sales conference. This is usually held in February but may change from time to time

Skills & Competencies (general job knowledge & skill sets)

• Strong customer relationships
• Good communication & Listening Skills
• Telephone Etiquette
• Motivated by additional sales
• Ability to work under pressure
• Well disciplined’ individual

Experience (experience required for the job)

• Minimum of 2 years’ experience in a sales environment in a professional organisation
• Exceptional customer service experience.
• Computer Literate

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