Sales Assistant – N1 Value Centre

Recruiter:

Service Solutions

Job Ref:

SSS/G

Date posted:

Friday, September 30, 2022

Location:

CapeTown, South Africa

Salary:

Basic

SUMMARY:
Sales Assistant – N1 Value Centre

JOB DESCRIPTION:

Sales Assistant – N1 Value Centre

Purpose of the position

To assist the Floor manager with the selling of all store related services and products. Operation of point-of-sale system, copiers, and other store equipment as well as other duties as assigned.

Responsibilities & duties (80% Customer Service, 20% Store operations)

Customer Related – Sales, Customer Service, Cashier

Store Operations – Managing inventory, administrative duties, Filing of waybills & other related documentation

Customer Service

Proactively engaging customers through acknowledgement in a timely and effective manner
Ascertain each customer’s needs and wants and act accordingly
Assist customers with all product / service related questions
Respond to emails, phone calls, and other forms of correspondence
- Accurately processing transactions, including payments on Point of Sale system.
- Follow cashing up procedures at day end and print reports
  - Watch for and recognize security risks and thefts, and know how to manage these situations.
    - Identify new opportunities for business growth and
    - Direct sales leads to appropriate member of sales team.
      - Maintain overall neatness/appearance of the store in accordance with management guidelines
      - To assist with housekeeping tasks to ensure a neat, clean and safe working environment.
        
        Furthermore to provide services including but not limited to copying, printing, laminating, scanning, faxing, packing, shipping, mailbox rentals and other products and services.

Assists customers with their product and service needs in person, through e-mail and by phone
Any ad hoc services needed by top management

Store Operations

Assist in maintaining an up to date inventory system
Be responsible for the receipt of all incoming stock, calculation of resell price and recording of new stock on IQ Elite system.
Assisting with regular stock checks and monthly stock takes
Monitor and maintain inventory / stock in the store and report low stock levels back to Floor Manager

Record all incoming parcels from customers on the relevant control sheet
Compile courier database for all outgoing packages
Accurately record each day’s courier activity and forward spreadsheet to Floor Manager on daily basis

Ensure that all incoming parcels from different couriers are recorded and customers notified for collection
To become familiar with and follow store policies and procedures as well as general company policies.
Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.

Requirements Advantageous

Matric	Relevant Degree in Retail or Commercial field
Minimum 3 years in sales position	Previous experience in a retail copy or printing environment desirable

Please send your CV + salary expectations + recent picture of yourself to Gypsy at

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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