Sales Assistant – N1 Value Centre

 

Recruiter:

Service Solutions

Job Ref:

SSS/G

Date posted:

Wednesday, October 12, 2022

Location:

CapeTown, South Africa

Salary:

Basic


SUMMARY:
Sales Assistant – N1 Value Centre

JOB DESCRIPTION:

Sales Assistant – N1 Value Centre

 

Purpose of the position

 

To assist the Floor manager with the selling of all store related services and products. Operation of point-of-sale system, copiers, and other store equipment as well as other duties as assigned.

 

Responsibilities & duties (80% Customer Service, 20% Store operations)

 

Customer Related – Sales, Customer Service, Cashier

Store Operations – Managing inventory, administrative duties, Filing of waybills & other related documentation

 

Customer Service

  • Proactively engaging customers through acknowledgement in a timely and effective manner
  • Ascertain each customer’s needs and wants and act accordingly
  • Assist customers with all product / service related questions
  • Respond to emails, phone calls, and other forms of correspondence
    • Accurately processing transactions, including payments on Point of Sale system.
    • Follow cashing up procedures at day end and print reports
      • Watch for and recognize security risks and thefts, and know how to manage these situations.
        • Identify new opportunities for business growth and
        • Direct sales leads to appropriate member of sales team.
          • Maintain overall neatness/appearance of the store in accordance with management guidelines
          • To assist with housekeeping tasks to ensure a neat, clean and safe working environment.
            • Furthermore to provide services including but not limited to copying, printing, laminating, scanning, faxing, packing, shipping, mailbox rentals and other products and services.

 

  • Assists customers with their product and service needs in person, through e-mail and by phone
  • Any ad hoc services needed by top management

 

Store Operations

  • Assist in maintaining an up to date inventory system
  • Be responsible for the receipt of all incoming stock, calculation of resell price and recording of new stock on IQ Elite system.
  • Assisting with regular stock checks and monthly stock takes
  • Monitor and maintain inventory / stock in the store and report low stock levels back to Floor Manager
    • Record all incoming parcels from customers on the relevant control sheet
    • Compile courier database for all outgoing packages
    • Accurately record each day’s courier activity and forward spreadsheet to Floor Manager on daily basis
      • Ensure that all incoming parcels from different couriers are recorded and customers notified for collection
      • To become familiar with and follow store policies and procedures as well as general company policies.
      • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
Requirements                                      Advantageous      

Matric

Relevant Degree in Retail or Commercial field

Minimum 3 years in sales position

Previous experience in a retail copy or printing environment desirable

 

Please send your CV  + salary expectations + recent picture of yourself to Gypsy at

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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