Sales Agent

 

Recruiter:

Startek

Job Ref:

JHB000019/NM

Date posted:

Thursday, July 14, 2022

Location:

Durban, South Africa


SUMMARY:
We looking for Outbound Sales Agent

JOB DESCRIPTION:

  • Utilizing leads list to contact customers to introduce the benefits of joining Telkom in order to close the sale
  • Cross selling of products and service to customers
  • In dept product knowledge of the various Telkom products and services in order to close the sale
  • Listen to the customer’s needs and wants and handle the transaction accordingly
  • Ensure that information are entered accurately and are fully understood by the customer
  • Provide fair, accurate, timely and understandable information to avoid errors, omissions or misunderstandings
  • Handle customer calls efficiently and effectively while always complying with guidelines and regulations
  • Compliance to call flows / script outlines and strategy (e.g., tone and manner, knowledge of products / services, use of professional language, appropriate call handling procedures, etc., through training, and both real-time monitoring and post-sale call recording monitoring)

  • Minimum Matric-level qualification essential
  • Clear Criminal and ITC records
  • 6 to 12 months working experience in an outbound sales contact centre environment
  • Excellent command of English (both verbal & written) essential
  • Other South African languages essential
  • Past Sales exp an added advantage

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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