Sales Administrator

Job Description:

This position calls for a vibrant, passionate and dedicated sales administrator to assist the sales team in selling all equipment and spares offered by the company.

Main Duties & Responsibilities:

• General Administration Clerical Assistance
• Providing support to Managers and Employees by assisting in daily office sales needs and managing the company’s general administrative sales activities
• Filing, answering calls, photocopying, responding to emails and scheduling meetings
• Compiling of quotes, sales orders, invoicing and logistics
• Project co-ordination in sales
• Managing office sales communications
• Preserving office sales and accounting records
• Updating database
• Sales Team management of call reports
• Conducting employee training in sales if required
• Updating and managing office sales procedures
• Managing electronic and printed sales file
• Engaging with clients
• Sales Administrator duties:
• Process quotes, orders and invoice (ensuring accuracy)
• Contacting clients to obtain missing information
• Liaise with the Logistics / Technical departments to ensure timely deliveries
• Maintain and update sales and customer records
• Show interest in monthly sales reports and growth opportunities
• Communicate feedback from customers internally
• Stay up-to-date with new and old products sold
• Prepare Tenders and complete and submit as required by Sales
• Stock Control Administrator:
• Processing purchase orders for goods purchased from local suppliers
• Receiving deliveries from local suppliers
• Reconciling deliveries, waybills with purchase orders
• Ordering and receiving stock from internal branches
• Processing transfers
• Reconciling transfers and waybills
• Manage Credit Note Authorisation for returns or paperwork corrections
• Managing monthly stock take and reconciliation of stock in all equipment stores
• Stripped procedure reconciliation of equipment, forwarding for authority and follow up with the technical department
• Technical:
• Gain knowledge of basic installation technical requirements of equipment
• Scheduling technical job installations daily
• Retrieve site readiness confirmation from customers before installation
• Process sales orders for extra requirements for machinery
• Manage paperwork and records in an efficient manner in order to keep transparent records of technical requirements for each machine sale and customer
• Debtors Clerk Administrator duties:
• Ensuring payment terms are adhered to by customers before release
• Allocation of payments communicated to Head Office for reconciliation purposes
• Communicate payment terms to customers and facilitate credit applications
• Assist Head Office to verify discrepancies and resolve clients’ billing issues if necessary
• Facilitate payment of invoices due by sending reminders and contacting clients before / after delivery
• Customer Service:
• Answer calls and liaise with customers regarding the company’s products and / or services
• Handle difficult customers efficiently and ensure that each customer has a good experience

Educational Requirements:

• Grade 12

Experience and Skills Required:

• High level of computer literacy (MS Office)
• SAP experience advantageous
• Valid driver’s license
• Be able to work in a busy environment under pressure with deadlines