Sales Administrator

SUMMARY:

POSITION INFO:

Sales Administrator

• Based in Cape Town Southern Suburbs.
• Previous sales support experience.
• DEAR, Shopify, and Xero proficiency.
• basic bookkeeping knowledge.
• Previous experience processing invoices, credit note, capturing sales orders and tracking payments

• Strong attention to detail.
• Independent and collaborative work approach.
• Excellent written and verbal communication skills.
• Highly organized and capable of managing multiple tasks and deadlines.

• Sales Administration
  • Accurately capture and process daily sales transactions (e.g. via Shopify)
  • Maintain and update sales records in DEAR and Xero
  • Generate and send quotations, pro forma invoices, and sales invoices
  • Follow up on outstanding payments and assist with accounts receivable
  • Ensure all sales documentation is correctly filed and accessible

• Reporting & Analysis
  • Compile daily, weekly, and monthly sales reports
  • Monitor sales performance and highlight anomalies
  • Assist with compiling financial summaries to support strategic decisions

• System Integration & Data Accuracy
  • Ensure smooth syncing of sales data between Shopify, DEAR, and Xero
  • Cross-check data entries for completeness and accuracy
  • Support troubleshooting with the finance and sales teams as needed

• Basic Bookkeeping Duties
  • Reconcile sales and customer payments in Xero
  • Process refunds, returns, and adjustments correctly
  • Assist with cash flow tracking and financial audits related to sales

• Customer & Internal Support
  • Work with Customer Service to resolve sales-related queries
  • Provide accurate information to internal teams regarding orders and payments
  • Liaise with the Finance Manager on month-end closing processes

• Process Improvements
  • Identify and recommend ways to improve sales admin workflows
  • Support system upgrades or changes by testing and documenting processes

• Compliance & Best Practice
  • Ensure all processes follow company financial controls and accounting standards
  • Stay informed on updates to platforms like Shopify, Xero, and DEAR

NB! This job is now closed. You can apply for other jobs by uploading your CV.