SLA ADMINISTRATOR ASSISTANT

 

Recruiter:

The Recruiters

Job Ref:

00SK250322A

Date posted:

Friday, March 25, 2022

Location:

CapeTown, South Africa

Salary:

Negotiable


SUMMARY:
Our client in the air-conditioning and ventilation industry is looking for an administrative assistant to join their maintenance team. The ideal candidate would be able to work timely and efficiently to meet deadlines in a fast paced environment.

JOB DESCRIPTION:

Responsibilities:

  • Assisting with the administration of a high volume of customer service level agreements
  • Regular reporting to the SLA Account Manager
  • Assisting the scheduling and management of technical teams during operations
  • Assisting with client communication, invoicing and service feedback reports
  • Maintaining good client relationships
  • Other ad-hoc duties as required

Requirements:

  • Matric / Grade 12 qualification  
  • Computer literacy skills, especially in Excel and Pastel
  • Outstanding admin and organisational skills
  • Strong clear communication skills
  • Professional telephone manner
  • Customer focused and friendly
  • Detail orientated with excellent time management skills

 

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