SERVICE TECHNICIAN MEDICAL EQUIPMENT

Duties and Responsibilities:

• · Service & repair systems to full working capacity
• · Maintain and follow warranty processors and procedures for all intended repairs
• · Assist with service related queries at hospitals or customer sites
• · Completion of paper work submissions and daily activity reports
• · Fill in and complete job cards for any service repairs, warranties or labour completed
• · Communicate weekly visits and schedules to Hospitals
• · Maintain & build good customer relationships
• · Build relationships with service consultants for support on service activities.
• · Plan country trips to outline areas and regions to complete equipment inspections, services & repairs
• · Assess, repair, service & provide reports over a wide range of equipment
• · Fill out quotations for replacement parts and keep a track record
• · Adhere to safety and quality standards on all products.
• · Perform annual maintenance services on equipment
• · Update & capture assessment and manage service records
• · Complete quality field actions and provide reports
• · Adequate stock control on service parts
• · Maintain company vehicle in good condition.
• · Manage tools and testing equipment
• · Maintain vehicle mileage log book

Qualification (Knowledge, Skills and Abilities):

• Minimum of Grade 12 or equivalent.
• ND or N6 Electrical Engineering (Light Current)
• Technical and mechanical mindset
• Computer literacy
• Valid driver’s license (Code 08/EB) and PDP advantageous  
• Minimum experience in driving company vehicle of at least 2 years
• Available after hours on adhoc basis
• Available to travel nationally for several days