Retail Manager

SUMMARY:
A leader in its industry is currently seeking for a Retail Manager to join their dynamic team. You will need to have excellent people skills and work well within a team. Your main functions will be to implement and manage all aspects of operations for the portfolio of Stores assigned to you. You will ensure operational excellence in people management, recruitment, retention & succession planning, training & development, hygiene & food safety, WH&S, and achievement of budgets and sales targets.

POSITION INFO:

The successful applicant duties include but is not limited to:
Effective Leadership
-Build a dynamic culture of high performance and excellence through effectively managing,  developing, inspiring, and challenging teams to achieve goals
-To develop and enhance excellence in our customer service by leading a cohesive and dynamic team that are highly regarded by all customers.
-Conduct monthly managers'' meetings to discuss training & labor requirements.
-Manage each store in line with agreed target ratios on labor and stock shrinkage.
-Assist with the annual sales plan for the retail business.
 
Operational Efficiency and Profitability
-Maintain a sales-driven culture and support teams in delivering sales targets and business growth
-Provide tools and support to Studio and Store Managers in achieving operational efficiency through effective rostering and achievement of labor and shrinkage budgets
-Manage business expenses by operating within budgeted OPEX and reviewing costs to the business to identify areas for improvement
-Review, enhance and provide analytical reports on all topics relevant to business operations in order to improve efficiency and performance
-Review and maximize all local store marketing opportunities
 
Hygiene and Food Safety
-Ensure that all products sold in the Stores reflect quality standards
-Ensure OHASA standards are strictly observed
-Prepare for, and provide actions to internal audits to ensure compliance
 
Training & development
-Actively assess training and development needs of direct reports
-Prepare and deliver on training plans for direct reports
-Oversee training and development of Store teams, encouraging talent pipeline
-Manage and oversee the Talent Management Program
-Develop a long-term training strategy and plan implementation for new and existing employees.
 
People and Performance Management
-Manage and advise on people management to build a culture of high performance
-Prepare monthly people reviews for succession planning
-Oversee and advise on recruitment and selection of regional team members
-Develop a sound working knowledge of the Labor Law governing employees’ employment ensuring compliance
 
Administration
-Undertake regular on-site visits to all Studios and Stores.
-Conduct internal audits and prepare reports and action plans to ensure compliance and improvements
-Create documents and templates to support administration functions and controls
-Work closely with the Head of Retail to ensure the best possible roll-out of the marketing plan in stores for both seasonal and core products.
 
Minimum Requirements:
-Relevant qualification in Retail or Business Management
-Minimum 5 Years experience as an Area or Retail Manager strong management exposure
-Have experience within the Food/Snack or Premium brand environment

Should you meet the above requirements, please upload your CV onto our website www.------. [CV’S VIA EMAIL WILL NOT BE CONSIDERED]
 
Candidates will be required to go through a background and vetting process if shortlisted .
Should you not hear from us within 2 weeks, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.