SUMMARY:
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POSITION INFO:
We are seeking a dynamic and experienced Restaurant / Bar Manager to oversee the daily operations of our establishment in Calitzdorp. The successful candidate will be responsible for ensuring excellent guest experiences, smooth front-of-house operations, managing staff, controlling stock, and maintaining high service and quality standards.
Key Responsibilities:
- Oversee day-to-day restaurant and bar operations.
- Manage and train staff to deliver exceptional customer service.
- Ensure compliance with health, safety, and liquor regulations.
- Handle reservations, guest relations, and resolve complaints effectively.
- Manage stock control, ordering, and supplier relationships.
- Implement cost control measures and monitor budgets.
- Ensure cleanliness, presentation, and ambiance standards are met.
- Develop promotions, events, and service offerings to increase sales.
- Prepare daily, weekly, and monthly performance and financial reports.
Requirements:
- Proven experience as a Restaurant Manager, Bar Manager, or similar role in hospitality.
- Strong leadership and staff management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of stock control, ordering systems, and budgeting.
- Ability to work under pressure and handle fast-paced environments.
- Willingness to work evenings, weekends, and public holidays.
- Relevant hospitality qualification (advantageous but not essential).
Skills & Attributes:
- Customer-focused mindset with a passion for hospitality.
- Strong organizational and problem-solving skills.
- Professional appearance and positive attitude.
- Attention to detail with a hands-on management style.
