Reservations (Wedding) / Reception

A quint safari site, spanning across 3,000 hectares which is home to game such as kudu, hippo, buffalo, wildebeest, eland, and off course the good-looking zebra and giraffe, is looking to add a Wedding Reservations / Reception / Front Office  to their collection of friendly and highly efficient staff. It will be your responsibility to supervise staff and to ensure that guests’ needs are being met courteously.

Must have: hospitality management exp & APEX

Acc is provided

KPA

• Manage, supervise and control all Wedding Reservations and Front Office activities
• Supervise Reservations and Front Office staff to.
• You also manage room blocks for weddings,
• Monitor billing arrangements, and
• Handle room inventories
• Ensure that guests’ needs are met in a friendly and efficient manner
•  

Must have

• 5 or more years’ experience in a hospitality
• 3 years’ experience Management Level
• Literacy in Apex
• Proficiency in MS Office - Word, Excel & Outlook,

Soft Skills

• Strong guest orientation
• Obliging attitude
• Sound management skills
• Lead by example
• Focused on team development & training
• Good communication skills
• Well presented

Qualification

• Matric + related tertiary qualification

Reports directly into Assistant GM

This position needs to be filled ASAP in order to secure a proper hand over