Reservationist

 

Recruiter:

Recruitment Solutions

Job Ref:

Hos10

Date posted:

Friday, August 27, 2021

Location:

CapeTown, South Africa

Salary:

R180 000.00


SUMMARY:
Reservationist 5* Establishment Winelands

POSITION INFO:

We are recruiting for a top end candidate that understands the hospitality industry with exceptional customer care experience and understanding. You will assist this 5* establishment with mainly international guests and your professional work ethic and manner together with your professional presentation of yourserself will make you a suitable candidate for the role.

Requirements:

  • Matric with a qualification in hospitality or Office Management
  • Minimum of 2 years working experience in a corporate front office reception space or experience as Reservationist
  • Excellent communication skills, both written and verbal
  • Super organised
  • Ability to work in the Cape Winelands district
Duties:
  • Reservations
  • Ensure accurate records about guests'' bookings, payments and any additional information when interacting with a guest
  • Answering of reservations calls
  • Assist and maintain an efficient admin system within the department
  • Quotations
  • Ability to manage small room blocks
  • Manage guest complaints
  • Assist with booking of transfers
  • Sending of invoices, credit card payment links
  • Ensure all internal administration are up to date daily
This is an ideal position for a front line candidate that enjoys interacting with high end guests. Your ability to organise in a neat and professional manner, ability to solve queries and create the "wow" experience naturally, is what we are looking for.
If this sounds like you, forward your CV and we will be in touch. 
 
Please note:
  • By submitting your CV, you accept that we will retain your CV in our database in accordance with the Protection of Personal Information Policy. You also accept that your information can be shared with 3rd Parties.
  • We will contact you should your CV be suitable for any available positions. Should you have not been contacted within 14 days, please consider your application unsuccessful.
  • You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your information by contacting us.
  • If you do not wish us to retain your details, please advise us and your details will be deleted from our records.

 


 

 



 

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