Reliability Engineer (Permanent)

SUMMARY:
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POSITION INFO:

Responsibilities:

• Work closely with other functional areas including Aftersales to identify top product issues to be investigated.
• Conduct independent investigations and solve technical problems on vehicles, sub-systems and components following disciplined problem solving methodologies with a high level of engineering expertise.
• Clearly identify problem root cause/s.
• Regularly provide actionable technical feedback.
• Implement plant and field containment and solutions for all open product problems.
• Work closely with solution owners including other functional areas and source plants to ensure corrective actions are robust and implemented in a timely manner.

Requirements:

• National Diploma or Degree in Mechanical, Electrical or Mechatronics Engineering.
• Minimum 5 years’ experience in automotive - Quality and /or Engineering disciplines.
• Aftersales Field Service Engineering and / or Technical Support experience is an advantage.
• Good knowledge of warranty data analysis and competitive customer surveys.
• Good knowledge of Isuzu Warranty Systems and dealer claims process.
• Basic knowledge of GART, TrackerGART, and other process tools
• Good oral and written communication / presentations skills.
• Code B and EC drivers licenses.

Competencies & Skills

• High degree of planning and creative ability and discipline
• High level of analytical ability to solve product problems at vehicle, sub-system and component levels
• KnowledgSkilled in Advanced Excel including e of Design for Six Sigma, Failure Mode and Effects Analysis
• the use of pivot charts and tables.
• Skilled in the use of Product Problem Resolution methods and tools.
• Understand vehicle and components function, validation and test methods
• Understand component and sub-system failure modes
• Conduct vehicle, sub-system and component test and validation to support failure investigations
• Understand manufacturing processes
• Conduct plant audits
• Possess a high level of subject matter knowledge
• Customer focused & results driven
• Work flexible hours when required to meet deadlines
• Work under pressure
• Work independently
• High level of interpersonal skills to work effectively with others including cross functional teams and the dealer network
• Good personal initiative and judgement
• Good knowledge of PowerPoint, Word and Outlook.
• Experience with vehicle diagnostic tools e.g. GIDSS.

 

 

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