SUMMARY:
Regional Sales Rep - Mpumalanga
POSITION INFO:
We are looking for an independent self-starter who can work remotely and deliver results against measured KPI’s. The person must be confident, and sales focused, putting customer service first
DUTIES AND RESPONSIBILITIES
• Maintaining relationships with customers through regular communication and
follow- up.
• Follow-up with contacts to advance them through sales process.
• Prospect for new customers.
• Researching for potential new customers.
• Develop an in-depth understanding of the company’s products (technical and
application).
• Meet or exceed required activity & performance standards.
• Logging all activity in the CRM system accurately and timeously.
• Actively makes APPOINTMENTS and solicits customer engagements.
• Proactively meets and engages with contractors, dealers and end users.
• Responds to telephone and e-mail inquiries from customers. Typically provides
support to customers with various requirements.
• Utilizes specialized knowledge and experience to assist customers with issues such
as product selection, pricing, availability, and refunds/exchanges.
• Generates sales quotations requiring a working knowledge of company products,
procedures, systems and practices.
• Actively engages in selling company products and services.
Provides material take offs, estimates and pricing for various requirements and
building projects (e. g., decks, balustrades, pergolas, cladding and structures).
• Enters orders into company system.
• Handles incoming phone calls and e-mails from customers and provides requested
information in a timely and efficient manner.
• Answer’s customer questions regarding topics such as products, pricing,
availability, delivery, backorders, specifications, returns, credits, and order
placements.
• Monitors scheduled delivery dates to ensure timely delivery and expedite, as
needed.
• Investigates customer complaints or concerns.
• Resolves issues within company guidelines. As needed, escalates larger concerns to
internal sales regional/territory manager for resolution.
• Attends induction and training as required in JNB.
• Intimate understanding of the market, customers, and the competition would be
advantageous.
• Respond in a timely manner to all leads. Properly qualify and convert into viable
opportunities.
• Meet or exceed sales budget goals and performance KPI’s monthly.
• Attend sales and technical training meetings, as required in JNB.
• Stay abreast of all technical data pertaining to industry products, material, and
equipment.
• Perform all other duties as assigned.
• Attend trade shows, meetings, seminars, and conferences as required.
• Drive all Eva-Last products and brands through decking and thatching contractors,
general contractors, building Contractors, homeowners, specifiers, designers,
property managers, multi-family builders & renovators.
• Foster an environment of open communication.
• Maintain a high work ethic and can-do attitude, make a difference.
• Coordinate projects anticipate customer needs, planning, ordering, and issue
resolution.
Characteristics:
• Achievement Focus:
• Business acumen
• Adaptability:
• Good Communicator:
• Continuous Learning:
• Customer Focus:
• Problem Solving ability:
• Sales Skills:
• Technical Expertise:
• Organizational Support:
• Attendance and Punctuality:
• Professionalism and Personal Appearance
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• A relevant Diploma or Degree would be advantageous.
• Minimum 1-2 years of relevant experience in sales preferably in the construction or building industry.
• Proven track record in achieving sales quotas.
• Excellent verbal communication skills.
• CRM experience preferred.
• Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Bilingual would be advantageous.
8. CERTIFICATES/LICENCES/REGISTRATIONS
Valid South African driver license and own vehicle essential.
Salary plus commission, fuel allowance
Send cv to
