Regional Quality Manager

SUMMARY:
Regional Quality Manager

POSITION INFO:

v  Duties

ü  Management of Field Quality operation for Customer network in the region.

ü  Manage 3^rd party or subcontractors’ service contract related to Quality and Safety requirements

ü  Manage 3rd party organizations or subcontractors in performing preventive tasks at many site locations.

ü  Communicate with other relevant departments (NOC-FO, BO etc) for any integration, upgrade /degradation of Network Elements in Critical condition.

ü  Arrange/conduct training for FM employees to improve skills & performance.

ü  Keep strong communication with customer management & other vendor’s management to smooth operation.

ü  Reporting to top management on weekly, monthly & quarterly.

ü  Optimization of operating cost & Increase Company benefits using resources & tools.

ü  Clear & realistic plan to achieve FM Quality KPI.

ü  Manage Corrective  and Preventive Maintenance

ü  Provide  summary report on Routine Work performed

v  Skills

ü  Strong skill to handle any condition to operate Filed Maintenance to achieve & increase the Network Availability.

ü  Should have good knowledge in Field Maintenance processes & procedures to achieve the targets.

ü  Strong communication & understanding of team mates & evaluation capability to increase team effort.

ü  Strong managerial and leadership abilities

ü  Remote Management Experience and Skills

ü  Strong interpersonal and communication skills

ü  Good planning and coordination capability

ü  Ability to work and coordinate transversal teams

ü  Good report writing skills

ü  Good command of English

v  Experience

ü  Good experience of network architecture and design along with people management experience

ü  Very good experience in Field Network Maintenance

ü  Installation, testing including acceptance testing, commissioning, operation and maintenance of telecom equipment and systems

ü  Network Quality Assurance

ü  Maintenance management skills

v  Qualifications

ü  Academic and professional qualifications:

ü  10 years in Telecoms Operations

ü  3 years as a Field Maintenance Engineer

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