Reconciliation Administrator

 

Recruiter:

Fempower

Job Ref:

PT005801/LM

Date posted:

Tuesday, February 16, 2021

Location:

Pretoria, South Africa


SUMMARY:
Our client in the Public Sector, has an EE opportunity available for a Reconciliation Administrator, based in the Pretoria area. This will be a contract position.

POSITION INFO:

Requirements:

  • NQF 6 (Diploma or Advanced Certificate) qualification
  • Relevant 2 years’ experience in a similar environment inclusive of experience in payments and customer service
  • Computer literacy (MS Office skills – Excel, Word, Outlook)
  • Customer service experience including telephone etiquette
  • Knowledge of Payment query handling and resolution

KPAs:

  • Record payment queries on the query system
  • Assist service providers with details of progress on payments claims and services
  • Log queries for action and escalate to payment and reconciliation sections
  • Update notes in the system with accurate and descriptive information of the query details
  • Reconciliations on claim matters that are requested and not yet paid
  • Reconciliation of bank attachment transactions to claims management system
  • Prepare data for weekly and monthly reconciliation reports

Please take note should you not receive a response within 7 business days of applying, you may consider your application as being unsuccessful. 

 



 

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