Receptionist (Hotel)

Recruiter:

Fancourt

Job Ref:

Geo000686/EM

Date posted:

Wednesday, December 28, 2022

Location:

George, South Africa

SUMMARY:

NOW RECRUITING – RECEPTIONIST (HOTEL)!

Fancourt is situated in the city of George in the Garden Route. Please ensure you are aware of where this is and that you are able to relocate to this area, if you are successful in your application.

You can apply online at https://www.fancourt.co.za/careers-job-listing/

JOB DESCRIPTION:

The Front Office is now accepting applications for a Receptionist – someone who can assist the Front Office Management team to enhance the level of service and to uplift the service journey of the guest.

A minimum of Grade 12 or equivalent, and 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel environment. Working knowledge of MS Office Suite. A Tourism / Hospitality / Customer Service qualification and working knowledge of CIMSO, Dine Plan and SAP will be advantageous.

The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.

Duties include, but are not limited to:

Managing all activities related to the check in and out of Guests;
Attending to Guest requests, queries and complaints;
Processing all room moves according to prescribed procedures;
Handling cash and credit card transactions in a confidential manner;
Balancing the cash float issued and completing banking procedures;
Receiving and handling reservation enquiries and bookings in the absence of Reservations staff;
Handling incoming and outgoing calls and fulfil switchboard duties on a rotation basis;
Handling incoming and outgoing faxes.

Adverse working conditions:

Must be prepared to work weekends & Public holidays;
Must be prepared to work shifts.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:
Closing date: 04 January 2023
Where to apply:
You can apply online at

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