RPA Developer

SUMMARY:
Responsible for Improving profitability by supporting the Hollard Insure IT Strategy through analysi

POSITION INFO:

Job Purpose 

Responsible for Improving profitability by supporting the Hollard Insure IT Strategy through analysis and software development

Key Responsibilities

TECHNICAL EXPERTISE

• Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology using prescribed tools, specifications and coding standards.
• Maintain and modify software solutions, make approved changes by amending workflows, develop detailed programming logic, and coding changes
• Develop and test software applications and enhancements (unit testing and SIT) and work with testing teams (UAT) to define test cases and obtain signoffs.
• Analyse performance of applications and take action to correct deficiencies based on consultation with stakeholders after obtaining necessary approval.
• Follow development and release management procedures, including documentation, CAB presentations and collaborating with operations team
• Confer with stakeholders to gain understanding of needed changes or modifications of existing applications.
• Write and maintain software solution documentation including design, deployment, and release management, testing and support artefacts.
• Maintain timesheets, tasks and other project management inputs. Work with PMs on feasibility, estimation, actively manage risks etc.
• Within the prescribed constraints and team methodology, able to independently complete a unit of work from analysis to delivery.
• Work closely with operations to foster a Development and Operations culture

RELATIONSHIP MANAGEMENT

• Establish, manage and maintain relationships with all HI stakeholders with regard to ongoing projects in Engineering and development
• Oversee resolution of identified conflict and issues through with team and relevant stakeholders

CUSTOMER SERVICE & TCF

• Maintain a high level of service to customers (internal and external) according to the service standards as set by the company.
• Ensure all customers are treated fairly.

Required Qualifications

• Matric
• BSc Software Engineering or relevant equivalent tertiary qualification

Required Experience (relevant or in a similar role)

• At least 3 years in software development experience incl.
  • transforming business processes into automated solutions using workflow, SOA
  • Integration frameworks & techniques, Web frameworks e.g. Angular will be beneficial
  • C# 6/7 ; SQL; OO Principles; Design patterns SOLID MVC; TDD; Java Script; ALM e.g. Atlassian
  • Git, XML, BPMN, Agile e.g. Scrum or Kanban

• WCF , CleanCode
• UIPath / Blue Prism / WorkFusion etc. (required, if no workflow)

Required Knowledge and Skills

• Understand and adapt to the Engineering methodologies which include Agile and Water/Scrum/Fall
• Business management skills
• Sound understanding of short-term insurance life cycle including:
  • Risk management
  • Underwriting
  • Claims procedures
  • Insurance terminology
  • Reinsurance and treaties
  • Product knowledge
  • Financial knowledge
  • Financial services industry knowledge and experience.
  • Understanding of the overall dynamics of the insurance and financial services industries.
  • Sound understanding of the business of Short-term insurance brokers.

• Strong leadership abilities – decisive, influential and inspirational.
• Good communication including verbal and business writing skills.
• Strong analytical skills.
• Process driven in terms of planning and organising skills.
• A combination of initiation, integration skills.
• Aptitude and dedication to thrive in a dynamic and deadline oriented environment.
• Ability to work across business units with varying stakeholders

Personal Qualities:

• Passionate
• Self-motivator
• Interpersonal abilities
• Value and performance driven
• Systematic
• Process orientation
• Customer focus
• Results and action oriented

• Integrity & Tenacity

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