RESERVATIONIST

 

Recruiter:

Red Rock Recruitment

Job Ref:

PE000107/GS

Date posted:

Thursday, May 26, 2022

Location:

Nelspruit, South Africa

Salary:

8000 Monthly


SUMMARY:
Our client is looking for a candidate that would like to work in the hospitality industry.

Your role would be to be a reservationist for the company and to make sure that all reservation information is captured on time to ensure customer satisfaction.

This position is for one of the upper-class lodges in the Kruger National Park and is thus a great opportunity for the right person.

JOB DESCRIPTION:

KEY FOCUS AREAS:
  • Communicates reservation information to the LSKNP front desk, ensuring that all reservation information is available to all departments when they require it.
  • Processes cancellations and modifications and promptly relay this information to all departments.
  • Prepare expected arrival lists for front of house.
  • Offer guest information regarding all services, accommodation, and facilities.
  • Ensure effective communication with the More Support office with regard to reservation details.
  • Process and post onto Pan all reservation deposits received by EFT, direct deposits, and credit card
  • Fill in for Guest Relations and Hosting when required.
TEAM SUPPORT & PRODUCT KNOWLEDGE:
  • Sound knowledge of the applicable property/company procedures for the department.
  • Sound knowledge of MS Office suite and PANstrat. Training will also be provided. 
  • Experience with the highest level of customer service in a luxury environment.
  • Understand information quickly & accurately.
  • Knowledge on the operation of in-room equipment and appliances.
  • Know all lodge packages, rates, and activities.
REQUIREMENTS – QUALIFICATIONS AND SKILLS:
  • Grade 12 and a Diploma in Hospitality Management.
  • Valid code driver’s license.
  • Sound experience in Hospitality positions-minimum 1 year
  • Knowledge and experience of overall hospitality operations
  • Excellent communication skills
  • Excellent interpersonal skills
  • Administrative skills

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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