RESEARCH OPERATIONS MANAGER

RESEARCH OPERATIONS MANAGER

PERMANENT

MASIPHUMELELE

The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa. 

We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations' exciting future.

The main purpose of this position is to be responsible for oversight of the organizational activity at the Masiphumelele Clinical Research site and includes formulating strategy, improving performance, procuring material and resources, facilities management and securing compliance.

Minimum Requirements:

• Grade 12 with a Degree in Business Science or related field or a Bachelor's degree in a medical, science or related field
• At least 3 years' experience in clinical operations management
• At least 3 years' experience working in the research sector with management exposure
• At least 3-5 years' experience of working in a team providing direction and motivation
• Excellent project and general management track record
• Proficiency in MS Office (Word, Excel, PowerPoint, and Internet)
• Excellent communication (verbal & written) skills
• Presentation skills
• Strong interpersonal and organisational skills
• Ability to work well under pressure with minimal supervision
• Attention to detail

Advantageous:

• Post Graduate Business Management/Project Management
• Valid Good Clinical Practice certificate
• Xhosa speaking

Responsibilities:

Resource Management

• Monitor current and past Site expenditure to accurately forecast expenditure on new budgets

Staffing Resource Plan:

• Conduct thorough workforce planning for all studies in collaboration with Masi management team (CRS Leader, Managers and senior staff), to predict staff requirements 12-24 months in advance. Output being a Strategic Staff Resources Plan

Infrastructure Resources Plan:

• E.g. Building, Space, IT, Communications, Vehicles, Security etc.
• Annually: consolidate, assess and develop "other" resource requirement plans as per research budgets/projects, ensuring optimal and efficient procurement and utilization of all other resources.
• Bi-annually: review and update actual resource utilization against plans

Special Projects Management:

• E.g. project manage renovations from conceptualizing and justifying financing to hands on overseeing of building work and facilitating the required relationships between all parties.

Infrastructure Management

• Develop Infrastructure Resource Plans to meet future needs for Masi Clinical Research Site (CRS)
• Develop and implement a management plan, considering Property and Services policies
• Manage day-to-day infrastructural requirements for the site, e.g. Building, Space, IT, Security, Communications, Vehicles etc.
• Manage service level agreements with Desmond Tutu HIV Foundation (e.g. building and ancillary support i.e. cleaning; security & maintenance), including staff management of the ancillary support team in line with their Service Level Agreements (SLA's).
• Manage site assets in line with DTHF Asset policies and funder requirements.

Communication/IT:

• Ensure, in collaboration with the DTHC and Core IT Teams an optimal IT and Communication structure at the site. Direct involvement in SharePoint in relation to the site overarching goals and metrics being on a Dashboard with multiple entry points Ensure a participative and collaborative management style and working environment, keeping staff informed of relevant work-related issues

Staff Management:

• Line manage managers and support staff (facilities coordinator, admin staff) in relation to their activities and responsibilities to ensure that they render a service to Masi of an acceptable standard and that they work within DTHF policies and procedures.
• Provide staff with clear direction in their jobs through individual / team objective setting and effect appropriate leadership in the attainment of these goals.
• Set and review annual work objectives with staff for performance evaluation and personal and career development.
• Conduct performance appraisals; provide specific, constructive performance feedback to staff at regular intervals.
• Line manage managers and support staff (facilities coordinator, admin staff) in relation to their activities and responsibilities to ensure that they render a service to Masi of an acceptable standard and that they work within DTHF policies and procedures.
• Provide staff with clear direction in their jobs through individual / team objective setting and effect appropriate leadership in the attainment of these goals.
• Set and review annual work objectives with staff for perfor