QA Manager

SUMMARY:
QA Manager

POSITION INFO:

The Quality Manager is responsible for defining, implementing and managing quality and acceptance on a high profile telecoms project.

• Ensuring contractual and quality requirements are understood and met.
• Documenting quality requirements, implementation and reporting in the quality plan and agree as necessary with the customer and sub-contractors.
• Communicating, implementing and promoting the quality plan.
• Reporting on project quality performance and ensuring all key issues are addressed with agreed solutions.
• Ensuring appropriate systems and procedures are in place for use by the project team including:

• project quality benchmarking at initiation;
• project quality monitoring;
• project quality reporting;
• project quality audit;
• corrective action; and.
• customer complaint management.

• Liaising with quality sub-contractors to ensure issues are dealt with in an appropriate timescale.
• Undertaking continual improvement activities and lessons learnt to increase the effectiveness and efficiency of the programme.
• Routine meetings, strengthen interactions with the customer and sub-contractors in respect of quality performance

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