Provincial Manager - 5 Years Fixed term contract

SUMMARY:
-

POSITION INFO:

• To provide strategic direction, leadership and management of provincial operations by overseeing the rendering of ICT services, monitoring and reporting on programme/project performance, improving customer satisfaction and promoting customer advocacy, enhancing long term client relations which is evidenced by improved client satisfaction levels.

Outputs:

• Provide direction and leadership in the general management and operations of the province
• Drive customer satisfaction excellence through effective Customer Advocacy strategies
• Provide thought leadership to clients with regard to digital solution provisioning
• Ensure effective management of resources (i.e., budget/finances, asset) within the province
• Lead the facilitation, development, and implementation of the Provincial and Local Government Service Strategy
• Drive continuous improvement to improve service delivery to customers
• Ensure effective Human Capital Management (Leadership)
• Implement Service Delivery Model for Tier 3 Province capabilities, as per the Tiered Distribution Model
• Manage compliance management processes within the department.
• Consolidate and facilitate the implementation of the Provincial Government departments IT and Procurement Plans in respect of the organization’s mandate

Minimum Requirements:

• Bachelor’s Degree / B. Tech in Business Management, Information Technology, Computer Science, or Commerce and/or equivalent (NFQ Level and Credits).
• 8+ years management/leadership experience within an IT environment, of which 4 years’ experience as a general manager or senior manager in corporate/public sector organisation.
• Knowledge of the following:
  • Business risk and issue identification.
  • Knowledge of PFMA, MFMA and procurement policies in government.
  • Consulting in a digital society.
  • Corporate Governance.
  • ICT Governance and compliance. Solution Development. ICT Service
  • Delivery.
  • IT Quality Management.
  • General Business management and development.
  • General HR Management.
  • General Financial management.
  • General ICT procurement.
  • COTS (Commercial off the Shelf) products.
  • OSS (Open-source software) products.
  • IT Strategies and architecture.
  • Programme/Project Management.

NB! This job is now closed. You can apply for other jobs by uploading your CV.