Property / Relationship Manager

SUMMARY:
Utilise your Paddocks courses in body corporates and homeowners’ associations within this Residential Estate based in Midrand

POSITION INFO:
KEY COMPETENCIES 
- Strong people Skills 
- Innovative thinking 
- Strong networking skills 
- Critical thinking skills. 
- Time management 
- Be deadline driven. 
- Professionalism 
- Attention to detail. 
- Analytical Thinker 
 
QUALIFICATIONS AND EXPERIENCE 
 Qualifications 
- Matric (Must) and Diploma Property Management. 
- Ideal: Paddocks courses in body corporates and homeowners’ 
associations. 
- Legal: Understanding the sectional title management act and 
respective homeowner`s constitutions, memorandums of 
incorporation and articles of association. 
- Must be proficient in WeconnectU and Excel 
 
Experience 
- Min: 1-3 years Residential / Estate management experience. 
- Ideal: 1-3 Property management experience at reputable companies. 
 
PURPOSE OF JOB 
To assist with the running of the Estate's client properties portfolio. 
This position entails being a “face” of the Estate to the clients, and the management of this relationship is of paramount importance. 
 
KPA KPI 
KEY WORK OUTPUTS AND  ACCOUNTABILITIES  
Managing the e-mail requests by: 
- Reviewing and assessing mails in terms of requirements and 
issues. 
- Attending to requirements and issues raised in the mails or 
assigning mails to relevant staff which will have the required skills to deal with these matters. 
- Monitoring the resolution of the matters raised above. 
- Attending to mails at first level and closing the matters. 
- Reports to the National Manager.  
Preparation of the AGM by: 
- Ensuring that all requirements are dealt with to have a 
legally constituted meeting. 
- Ensuring proper and correct minutes of the meeting are taken or that the meeting is recorded if given permission by all attendees. 
- Attending the Annual General Meeting. 
- Distributing Notice pack via e-mail, hand delivery or posting to 
trustees.  
Preparing Insurance schedules by: 
- Consulting with Insurance brokers that the annual insurance 
policy is renewed and updated. 
- Ensuring the annual fire equipment service is done and the COC sent to the brokers. 
- Consult with the brokers appointed on all claims till 
finalisation. 
- Dispatching service providers if required for repairs if not sent 
by the brokers. 
- Ensuring that an individual building is done every three years 
as per the STMA. 
- Consulting with Accountant to get Latest audited financials.  

Obtaining Audited financial statements by:  
- Ensuring all the necessary information regarding the audit is sent to the auditors timeously or downloaded by the auditors from the portal. 
- Ensuring draft is sent to all trustees/directors. 
- Ensuring the last version is signed off by trustees/directors and 
auditors before calling for the AGM to be held. 
 
Updating conduct and management rules by: 
- Consult with trustees/directors to update current conduct and 
management rules for schemes. 
- Ensuring that relevant documentation is completed by all. 
- Assisting with the Registration of all rules with the ombudsman’s  office and consulting with lawyers if so, required by the trustees/directors. 
 
Maintaining the office by: 
- Ensuring all filing is done and kept as per the statutory 
requirements. 
- Maintaining all databases for all schemes. 
Keeping files up to date as per client requirements.