Property Operations Co-ordinator

SUMMARY:
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POSITION INFO:

Overview:Â

The Operations Co-ordinator has a strong administration aspect to it, with the successful candidate needing to be able to work in a fast-paced environment, pay attention to detail and be able to multi-task.Â

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Minimum Requirements:

• Grade 12
• 3+ years administration experienceÂ
• 1+ years Property Admin experience (advantageous)
• Valid Driver’s License essential; own vehicle advantageous
• MDA experience (advantageous)

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Responsibilities:

General:

• Co-ordinate in-going and out-going tenant inspections
• Assist with maintenance of the property management system database
• Assist with Property Permanent Files
• Assist when needed with municipal accounts and queries
• Draft ad-hoc correspondence to tenants and or service providers
• Assist with drafting of property operational budgets
• Assist with general office tasks
• Assist with vehicle maintenance programmes
• Assist with Ad-Hoc HR requirements related to the Novate maintenance staff
• Assist with co-ordinations of maintenance staff

Maintenance / Repairs:

• Co-ordinate all maintenance requests for rental properties.
• Co-ordinate all planned recurring maintenance and update relevant schedules
• Receive inbound tenant telephone calls/emails/WhatsApp’s
• Deal directly with tenants and/or operations managers to:
  • Do initial item assessments (emergency or other)
  • Assign works per SLAs
  • Follow up on outstanding jobs in ensuring that maintenance issues are seen to timeously.
  • Update the property management system (Job Cards and related items)
  • Document tenant concerns
  • Define the scope and type of work to be performed accurately
  • Obtain quotes for necessary repairs
  • Co-ordinate and clarify the method for works execution in conjunction with the facilities manager
  • Keep tenant and operations mangers up to date with relevant issues
  • On works completion obtain relevant sign off documentation from the service providers (including COC’s where applicable), as well as customer satisfaction confirmation
  • Obtain relevant invoices from service providers and present to portfolio managers for sign off and processing
  • Ensure maintenance of incident data base
  • Collate purchase requests, obtain relevant approvals, and upload documentation to job on MDA
  • Issue purchase orders and instruct supplier to proceed (including assisting with obtaining approvals)

NB! This job is now closed. You can apply for other jobs by uploading your CV.