Policy Administrator (Outbound)

 

Recruiter:

Multi Search

Job Ref:

PA1

Date posted:

Friday, October 21, 2022

Location:

Durban, South Africa

Salary:

R8 500.00 pm


SUMMARY:
We are looking for Policy Administrators

JOB DESCRIPTION:

Data Administration

• Responsible for rectifying all incomplete/incorrect data as soon as possible to always facilitate the integrity of our database according to the agreed standards, to ensure that letters and SMS’s can be sent out successfully.

• Responsible for assisting the Scheme Administrators to achieve their objectives by providing value adding, timely assistance on queries.

Customer Service

• Provide policy holders and business partners with exceptional service and customer experience whilst dealing with all types of queries relating to policies, confirming cover type and policy benefits etc.

• Update policy information on the system when information changes.

• Responsible for the timely resolution of queries that require intervention/correction.

• Ensure the principles of TCF (Treating Customers Fairly) are embodied in all customer interactions.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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