Parts Counter Sales (Internal Sales)

SUMMARY:
Handles all sales functions in a professional manner for counter customers and trade customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.

POSITION INFO:

Minimum Requirements:

• Matric or NTC (National Certificate) level 2 or greater  
• Proven and successful track record in Sales
• Proven experience in automotive parts

 

Duties & Responsibilities:

Includes continuous ongoing projects in development of the department and cross training together with the following:

• Exhibit a positive, friendly & helpful attitude with customers and is sensitive to their needs.
• Multitask to ensure telephone, email, Whatsapp & cellphone enquiries are handled professionally and timeously.
• Determine merchandise required by customer and suggest alternative and / or additional items related to the customer’s order.
• Create sales order.
• Select appropriate merchandise from stock.
• Receive payment or obtain credit information.
• Properly prepare merchandise for customer transportation.
• Maintain up to date knowledge of merchandise held in the warehouse at all times.
• Backup Sales representatives.
• Assist and resolve customer complaints.
• Keep abreast of new product information and upcoming product promotions.
• Any additional tasks as assigned by Management.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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