PREMIUM ADMINISTRATOR: SHORT TERM INSURANCE

Recruiter:

HR Genie

Job Ref:

2725C EI PREM

Date posted:

Tuesday, June 10, 2025

Location:

Bryanston, South Africa

Salary:

Market related

SUMMARY:
To facilitate and assist the Financial Manager with all premium-related processes.

POSITION INFO:

A well know company in the insurance industry requires a PREMIUM ADMINISTRATOR. Your:

Formal Education:

Grade 12 or equivalent
Finance related qualification

Experience:

Minimum of 4 years’ experience as a Premium Administrator/Accounts assistant in insurance brokerage/ administrator
Strong Excel Skills
Premium collection and Bordereaux experience is an advantage

Language Requirements:

Verbal and written communication in English and Afrikaans

Knowledge:

Clear understanding of short term insurance and premium flows in a mandated binder brokerage
Understanding of the financial services industry
Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Understanding of FICA and POPIA

will enable you to:

Unpaids:

Notify the relevant underwriter
Cancel if rules dictate
Ensure that clients are informed of the double debit/forced debit/cancellation

Bank Statements:

Allocating all deposits reflected on the daily bank statement received from premium collection house
Managing the age analysis and communicating with underwriters
Taking appropriate action on policies outstanding over 45 days

Refunds:

Ensuring that the refund is a valid refund
Recording and processing refunds on Policy Administration system
Send refund to FM to be released

Insurer Payments:

Downloading bordereaux
Preparing schedule of payments to insurers
Emailing bordereaux’s to the insurers

Off Platform / Non-Binder / No-Collection Policies:

Allocating premiums received directly by insurers using commission statements as reference

Maintain effective people practices:

Align own behaviour with the organization culture and values
Share and transfer product, process and systems knowledge to colleagues
Collaborate and work with the Claims team to ensure required service levels are delivered

Continuous improvement to ensure effective service:

Ensure adherence to organizational policies, practices and procedures
Identify and recommend areas / ways to improve processes

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