Outbound Sales Team Leader (Work From Home)

SUMMARY:
Build, train, develop and manage a team who telephonically converses with customers, without hard se

POSITION INFO:

JOB SUMMARY

Home-based vacancy available for a Call Centre Sales Team Lead who is self-managed, able to work remotely and independently

This lifestyle product needs a unique salesperson who’s able to connect to customers on an individual level and close the sale in 1 call

WHY WE''RE AMAZING

• Get to work from anywhere
• Can get 6 payments per month [Monthly basic, Monthly Uncapped Commission, Weekly Incentives (potential of between R1000 and R1500 per week and upwards)]
• Daily Going Home target
• Better quality personal life
• Realistic targets
• No rigid script or talk-time requirement
• Outputs-based KPIs
• Benefits (Provident Fund; Medical Aid)
• Paperless company
• And most amazing of all... OUR PRODUCT

MINIMUM REQUIREMENTS

• Must have a “go for it” attitude
• 3 Years Outbound Sales Team Leader experience
• Management/Supervisory/Team Leader experience with proven track record
• Ability to train team to build a referral base
• Ability to train team to make a sale from a single call
• Ability to coach and correct staff
• High-Quality computer with headset
• Stable internet connection
• Reliable electricity supply
• Experienced MS Office user

DUTIES

• Lead a team of 15-20 Home-Based Outbound Sales Agents
• Self-manage and grow team sales in a remote environment
• Drive and meet sales targets of a lifestyle product

• Regular remote meetings with all Team Members (as group and individually)
• Create and maintain an environment for self-managed, money-hungry, agents to thrive in
• Support Agents to exceed their targets daily
• Use the tools on hand to exceed targets:
• Cold Leads from which a referral base needs to be built
• Dispositions
• Talk-Time
• DebiCheck
• QA Scorecard
• Live monitoring of agents on VICIdial
• Train and Coach the Agents on:
• Generating a referral base
• Present, promote and sell products using conversation and not a script (we do not hard sell)
• Present products to potential customers who meet company criteria
• Present products in a manner that the customer understands what they have purchased
• Establish, develop, and maintain positive business and customer relationships
• Maintain required QA score
• Comply with the POPIA
• Achieve agreed upon sales targets
• Constant communication with Management, co-workers, and team to learn and grow

WHAT WE NEED FROM YOU

By applying to this position, you are confirming that the below statements are correct:

• I have a high-quality laptop/desktop with sufficient processing power and RAM to run at least 3 websites at once as well as Microsoft Office
• MicroSIP will be installed on your PC to work with VICIdial. You will run VICIdial, our CRM program, and the company though cloud-based programs. You will be required to use MS Office
• Headset that works with the PC

• I have a dedicated, stable internet connection of no less than 10mbs upload and download
• When using VOIP, it’s essential that there is no buffering or lag. The conversation between the parties should be seamless
• Upload speed is as important as the download. This affects how the customer hears you
• LTE/Fibre is more stable than other connection types and therefore more suitable

• I have a smartphone capable of accessing websites and WhatsApp
• You will be added to several WhatsApp groups and will need to maintain constant communication with your team using WhatsApp messages, voice-notes, voice calls, video calls and file transfer

• I have a dedicated workspace that allows me privacy and an environment to concentrate on selling during working hours
• The table needs to be large enough to hold the PC and notebook. Your legs and knees should fit under the table. The screen should be at eye-level to be the most ergonomically compliant

It you’re successful in this round, you’ll be contacted to submit:

• Short video of yourself where you:
• introduce yourself
• explain why you will be the perfect fit to sell our product
• Copy of ID

A monthly equipment and data allowance will be provided. Each applicant needs to ensure that they have a reliable computer and stable internet of no less than 10mbs (fibre or LTE preferred).

Visit our website at www.amazingvouchers.com

NB! This job is now closed. You can apply for other jobs by uploading your CV.