Ops Specialist: Systems Engineer Job Family - IT

Recruiter:

IT Empowered Consulting (Pty) Ltd

Job Ref:

DVpil1

Date posted:

Wednesday, September 22, 2021

Location:

Pilansberg, South Africa

Salary:

R295 000 p/a

SUMMARY:
North West Province - Ops Specialist: Systems Engineer - IT

POSITION INFO:

Requirements

3 Year degree/diploma (NQF level 6) & 3 years’ experience or Grade 12 and 5 years’ experience.

2-5 years’ experience on Microsoft Server Administration

1-2 years in a Supervisory role

Use approved remote management tools to remote support end user devices
Liaise with external resources (3rd Party Management) to facilitate resolution of 3rd party Incidents
Ability to do root cause analysis and troubleshooting across systems to resolve incidents
Excellent communication skills (verbally, telephonically and electronically) Email, Whats App etc.
Ability to engage and liaise with all personnel including VIP personnel.
Follow escalation matrix and keep customer informed.
Enabling management with communication about incidents/requests
Remote support and 24*7 standby, after hours and on-call support3 Year degree/diploma (NQF level 6) & 3 years’ experience OR
Ownership of Incidents and Service Requests, until resolution with continues feedback.
Build Relationship with customers to improve and provide world class support.
Ability to break-fix problems and to satisfy installation requests, simple or complex, in a wide range of dissimilar environments
Identify and understand business challenges of the Customer and the impact thereof on the device support
Build a working knowledge of Microsoft products
Support security policies and standards of the Customer
Ensure company assets (replacement parts) are tracked and maintained responsibly
Develop, document, and maintain Knowledge Based Articles.
Assist less experienced employees in all aspects of current and correct operational practice.
Supervise and assist less experienced employees in technical challenges.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

INFORMATION SECURITY SPECIALIST (12 MONTHS FIXED-TERM CONTRACT)
Location: Pretoria
Salary: Negotiable
Design, install and manage security mechanisms that protect the Company network and information systems against breaches, viruses, and Antispyware; • Upgrade systems by implementing and maintaining security controls;
8 days ago

Java Developer/ DevOps Engineer – Midrand / Remote – R640 per hour
Location: Pretoria
Salary: 1344000
Java Developer/ Devops Engineer – Midrand / Remote – R640 per hour
28 days ago

Actuarial Analyst
Location: Centurion
Salary:
Recruiting for an Actuarial Analyst with over 5 years of experience.
1 day ago

Creditors Team Lead
Location: Cape Town
Salary: 300 000 Annually
Have you reached the limit within your current company, and would like to put both your Accounts Payable and Team Leadership to a new test? Our client in the FCMG industry, is looking to add a well-versed Creditors specialist to their team, to take responsibility for staff management, systems and process improvements as well as to add to an overall great vibe to the office! Apply today.
1 day ago

PROJECT engineer - Electrical Construction / Renewables construction Projects
Location: Johannesburg
Salary: Negotiable Monthly
We are recruiting for a High level qualified Electric construction project engineer with experience in Cabling, Substation, Overhead line and Renewable Energy technology and Construction
1 day ago

Metering and Billing Specialist
Location: Johannesburg
Salary: Negotiable
My client is seeking a Metering and Billing specialist to be responsible for end to end ownership of the AC/DC site power metering and billing on a national basis, while providing technical support to the finance and property departments in all technical aspects of power billing related matters, with a focus on ensuring accurate billing. This in...
2 days ago

Actuarial Analyst
Location: Cape Town
Salary:
Are you a talented and ambitious actuarial professional looking for an exciting new challenge? Look no further! We are looking for a dynamic Actuarial Analyst to join a leading Short-Term insurer in Cape Town.
2 days ago

Cyber Security Specialist - Networks
Location: Midrand
Salary:
Interfaces across multiple channels throughout the enterprise seeking business, technical and infrastructure issues and identifying potential areas of risk. Analysing network logs for suspicious activity. Configuring firewalls and intrusion detection systems. Conducting Penetration Testing (i.e., simulating attacks to identify vulnerabilities) and collaborating with colleagues on incident response...
2 days ago

NEW WORK IN: Intermediate C# Full Stack Software Engineer (Angular 10+) – Bedfordview (IN-OFFICE WITH HYBRID AFTER THREE MONTHS) – @ R650k CTC p/a
Location: Johannesburg
Salary: 650000
NEW WORK IN: Intermediate C# Full Stack Software Engineer (Angular 10+) – Bedfordview (IN-OFFICE WitH HYBRID AFTER THREE MONTHS) – @ R650k CTC p/a
2 days ago

PR Eng. Process Engineer - Technical
Location: Johannesburg
Salary:
5 days ago

Ops Specialist: Systems Engineer Job Family - IT

Similar jobs you might be interested in:

Create a free job alert for Ops Specialist: Systems Engineer Job Family - IT in Pilansberg

Jobseekers

Recruiter

General