Ops Banking Analyst | Shift work

Recruiter:

SRN Group

Job Ref:

JHB000058/SR

Date posted:

Tuesday, June 22, 2021

Location:

Johannesburg, South Africa

Salary:

R23 000 Monthly

SUMMARY:
A financial skilled and savvy solution provider...who is also a sports lover! If this is you...read on!

My client delivers digital product (online and mobile)- fast paced and switched on! You will be supporting through delivering services to an internationally renowned sports betting brand that has a huge presence in the Premier League and other leagues!

Must be aware of current and upcoming sporting events and have insight on events that could contribute to volume spikes in the business.
You will be expected to assist with integration testing and on boarding of new processing providers. Continuously review and evaluate the customer journey and actively take part in improving the Cx.

Responsible for the identifying, communicating and correcting / resolving of missing transactions as well as resolving customer deposit complaints timeously. Your role will protect and support revenue growth in the business.

POSITION INFO:

Accurate download/import of bank statement data as per the operational requirement
Timeous resolution of escalations/queries based on company/ Team SLA
Accurate and timeous capturing of manual credits/pre-authorised transactions
Investigate problematic processors / systems affecting transactional processing
Drive resolution or assist banking & external teams to get to quick resolutions

Expected:

Build relationships with Finance, Call Centres and banking teams
Communicate changes in process / notifications from processors or banks
Investigate and review competitor’s offerings through daily research
Identify possible risk areas in process or systems

NB: This role is permanent and a monthly salary will be paid but shift work will be required

REQUIRED:

Advanced Excel Skills
A good functional understanding of transactional processing via Mobile money, Cards, E-cash/E-Wallet etc
Technical understanding of data sources, analysing of data & reporting
Strong Reconciliation / auditing of statements experience is essential

*Preferable: Fintech/ Bookkeeping/ Financial qualification

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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