Operations Supervisor

SUMMARY:
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POSITION INFO:

Our large and leading client based in East London is currently looking to employ an Operations Supervisor

QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Grade 12
• 5-10 years’ experience in warehousing or logistics management.
• Logistics or Supply Chain knowledge
• Must have excellent communication and interpersonal skills in English
• Must pay attention to detail
• Must be focused on achieving results
• Must be a team player
• Must have business acumen and be able to communicate at all levels
• Must be highly computer literate
• Demonstrate excellent organisational skills
• Valid Driver’s licence and own transport

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

• Process Management – Storage
• Ensures operational throughput as per SLA agreement specific to box storage.
• Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
• Ensures fast and effective retrieval of documents for delivery to clients as required.
• Ensures accurate and timeous location of files and boxes.
• Ensures optimisation of resources with respect to current workloads
• Process Management – Distribution
• Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles.
• Monitors and ensures that all vehicles conform to corporate identity guidelines.
• Manages and ensures fast and effective collection and delivery of clients’ documents and records.
• Ensures strict adherence to the corporate dress code
• Process Management – Vault
• Ensures fast and effective rotational collection and delivery of required business back-ups to clients.
• Ensures the accurate capturing of client information received onto the system.
• Ensures the accurate retrieval of computer media for delivery to clients on a daily basis.
• Ensures safe and timeous delivery of computer media to clients according to schedule.
• Ensures optimisation of routing to maximise vehicle capacity utilisation.
• Ensures that all ad hoc client requests are fulfilled in the most effective manner.
• Manages and ensures effective and efficient maintenance of Vault operational processes.
• Reports operational statistics and client related exceptions to the General Manager on a daily, weekly and monthly basis.
• Ensures that all client complaints and issues are resolved.
• Process Management – General
• Reports on operational productivity to the General Manager on a daily, weekly and monthly basis.
• Ensures that areas under supervision comply with the OSH Act and housekeeping guidelines.
• People Management
• Ensures that staff is trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increase productivity.
• Cost Management
• Provides input into the compilation of the regional budget.
• Optimises resources to control and reduce costs
• Supervisory Responsibilities

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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