Operations Specialist (Latin)

 

Recruiter:

The Working Earth

Job Ref:

GC002532/AD

Date posted:

Tuesday, February 8, 2022

Location:

Johannesburg, South Africa

Salary:

280 000 Annually


SUMMARY:
A multinational, luxury Travel and Tourism leading company is on the hunt for experienced Operations Specialists to join both their Cape Town and Johannesburg teams. Fluency in reading, writing and speaking a Latin derived language is mandatory.

JOB DESCRIPTION:

Minimum Requirements:

  • Matric certificate – must have done Mathematics as a subject with standard grade as a minimum (Candidates with Mathematical literacy will not be considered)
  • Must be able to read, write and understand a Latin derived language 
  • Tertiary certificate in Travel & Tourism/hospitality
  • TourPlan and WISH or similar booking/operating system
  • Microsoft suite advanced knowledge
  • 4-5 years of experience in a similar role 
  • Must have Travel and Tourism industry exposure

Key Responsibilities:

  • Develop Stakeholder relationships with Travel Designers, external Suppliers and Internal Sales Teams
  • Keep all booking information updated in the system ensuring Customer Relationship Management (CRM) is continually up to date
  • Contact suppliers in writing to confirm or cancel relevant services giving them all special requirements
  • Escalate complaints that could negatively affect long-term relationships, to relevant Managers
  • Attend all Wilderness and Associated Product training
  • Good administrator and professional in all dealings
  • Dedicated to customer satisfaction and wanting to “go the extra mile”
  • Self-motivated and driven with high energy levels

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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