Operations Manager (Security)

Recruiter:

HR Genie

Job Ref:

KAM - DBN

Date posted:

Tuesday, February 8, 2022

Location:

Durban, South Africa

Salary:

Market related

SUMMARY:
The Key Accounts Manager (K.A.M.) will report to the General Manager and serve as a member of the Se

JOB DESCRIPTION:

Purpose of the Job:

The Key Accounts Manager (K.A.M.) will report to the General Manager and serve as a member of the Senior Management Team. The primary responsibility of the K.A.M. is to ensure organizational effectiveness by providing leadership for the Organization’s Security Operational functions

KEY RESPONSIBILITIES:

• Enforce the Company’s Disciplinary ‘Code of Conduct’
• Adopt an initiative geared towards Integrated Operational Excellence
• Perform Risk Assessments and Security Service Surveys of the Contracted Sites
• Improve the operational systems, process and policies in support of the Organization’s mission, specifically, support better management reporting, information flow, Client relations and organizational planning
• Manage and increase the effectiveness and efficiency of the allocated Operations team
• Coordinate and communicate between support Departments, Operational Teams and Clients
• Establish a relationship with the Clients, whereby the K.A.M. becomes intimately familiar with the Security Service requirements of each Client
• Ensures that all Security Services personnel are operating and performing their duties according to the Site Job Description
• Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the Clients operational needs are met
• Attend monthly Client meetings and provide security solutions that are Site specific to the Client for consideration, so as to ensure excellent service delivery
• Attend regular Operations meetings with Senior Management Teams
• Implement effective controls and monitoring Processes
• Participate in site Investigations and report on findings
• Carry out site surveys and compile reports for Clients

MINIMUM REQUIREMENTS:

• PSIRA Grade B Registered
• Matric Certified
• Solid Computer Proficiency
• Driver’s License Code 08 and own reliable vehicle
• Risk Assessment and Site Survey experience
• Strong background of Health and Safety environment
• Firearm Competency (Handgun, Rifle. Shotgun) will be advantageous
• Security Management Qualification will be advantageous
• SHEQ Qualification will be an advantageous
• 5-10 years of direct Management experience in the Security Industry
• Knowledge of the Security Industry regulations including Operational and Client requirements

COMPETENCIES:

• Excellent People Management skills
• Proven negotiation and influencing skills
• Excellent verbal and written communication skills
• Demonstrated commitment to high ethical standards within a diverse workplace
• Strong commitment to service and quality standards as well as Client Satisfaction
• Demonstrated experience in coaching, motivating, developing and leading a professional Team
• Demonstrated leadership and vision in managing staff groups and major projects
• Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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