Operations Executive

SUMMARY:
Operations Executive (Health)

POSITION INFO:

Our client in the Health Industry is looking to hire an Operations Executive.

Duties and Responsibilities

Effective Financial Management

• Secure and manage sufficient financial resources to facilitate business development or expansion.
• Conduct opportunity viability assessments.
• Develop and achieve financial objectives for the business unit, aligned to the Regional and Group
• targets.
• Participate in business planning and budgeting processes and manage nursing costs according to budget.
• Manage stock utilization and drive product management processes within unit together with
• relevant stakeholders.
• Ensure staff are trained on the operation of equipment within the units and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.

Effective leadership and People Management

• Provide senior management support across the operational level as well as support to strengthen
• doctor-relations.
• Demonstrate visible leadership in respect, operating model, Nursing strategy and image of the profession, actively sponsor employee engagement initiatives and projects to ensure continued and improved productivity.
• Drive and manage all people related processes within the group.
• Apply appropriate control measures for effective management arising from process and activities of clinical operations.
• Build good personal and working relationships and networks establishment with key stakeholders.
• Manage Clinical operations performance and staff within an environment conducive to good performance and company culture and ethics.

Operational Delivery

• Participate in the development of a nursing/clinical, operations strategy and facilitate the implementation thereof in the respective regions.
• Initiate and implement operational activities of the business units aimed at delivering best patient
• experience,
• Best outcomes; most cost effective; whilst ensuring that employees remain engaged.
• Ensure best and safest patient care.
• Identify and manage theatre efficiencies within the hospitals.
• Management of hospitals within policy and protocols guidelines.
• Ensure operational efficiency with hospitals.
• Drive the implementation of strategy in the hospitals.
• Provision of sound management support to hospital teams.
• Active oversight of hospital activities and optimal levels of engagement.
• Contribute to policy and procedure update or creation to support the organisation’s Clinical and Operational Governance structure.
• Resolve operational conflicts.
• Set achievable yet challenging delivery targets/objectives and motivate the team to operate in a mutually supportive manner to ensure successful delivery.
• Evaluate, enhance, and implement processes and systems to improve profitability, effectiveness, and organisational risk.
• Analyse, assess, and manage clinical outcomes and risks.
• ·

Build Stakeholder Relationship

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Effective management and communication between stakeholders, including but not limited to doctors, medical aids, staff, management, and patients.
• Display a professional attitude when responding to potential business partner’s requirements.
• Maintain customer intimacy through building relationships with doctors and external providers to build patient loyalty.
• Be a brand ambassador and represent the group by attending networking and industry events.
• Ensure broad communication to members of the community, local interest groups, industrial associations, and the media in relation to promote the business unit and the services provided.
• Maintain active participation and membership in networking with organizations.
• Doctor-stakeholder relationship management.
• Ensure excellent patient service journey.

Requirements

• Effective Financial Management
• Secure and manage sufficient financial resources to facilitate business development or expansion.
• Conduct opportunity viability assessments.
• Develop and achieve financial objectives for the business unit, aligned to the Regional and Group
• targets.
• Participate in business planning and budgeting processes and manage nursing costs according to budget.
• Manage stock utilization and drive product management processes within unit together with
• relevant stakeholders.
• Ensure staff are trained on the operation of equipment within the units and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
•  
• Effective leadership and People Management
• Provide senior management support across the operational level as well as support to strengthen
• doctor-relations.
• Demonstrate visible leadership in respect, operating model, Nursing strategy and image of the profession, actively sponsor employee engagement initiatives and projects to ensure continued and improved productivity.
• Drive and manage all people related processes within the group.
• Apply appropriate control measures for effective management arising from process and activities of clinical operations.
• Build good personal and working relationships and networks establishment with key stakeholders.
• Manage Clinical operations performance and staff within an environment conducive to good performance and company culture and ethics.
•  
• Operational Delivery
• Participate in the development of a nursing/clinical, operations strategy and facilitate the implementation thereof in the respective regions.
• Initiate and implement operational activities of the business units aimed at delivering best patient
• experience,
• Best outcomes; most cost effective; whilst ensuring that employees remain engaged.
• Ensure best and safest patient care.
• Identify and manage theatre efficiencies within the hospitals.
• Management of hospitals within policy and protocols guidelines.
• Ensure operational efficiency with hospitals.
• Drive the implementation of strategy in the hospitals.
• Provision of sound management support to hospital teams.
• Active oversight of hospital activities and optimal levels of engagement.
• Contribute to policy and procedure update or creation to support the organisation’s Clinical and Operational Governance structure.
• Resolve operational conflicts.
• Set achievable yet challenging delivery targets/objectives and motivate the team to operate in a mutually supportive manner to ensure successful delivery.
• Evaluate, enhance, and implement processes and systems to improve profitability, effectiveness, and organisational risk.
• Analyse, assess, and manage clinical outcomes and risks.
• Build Stakeholder Relationship
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Effective management and communication between stakeholders, including but not limited to doctors, medical aids, staff, management, and patients.
• Display a professional attitude when responding to potential business partner’s requirements.
• Maintain customer intimacy through building relationships with doctors and external providers to build patient loyalty.
• Be a brand ambassador and represent the group by attending networking and industry events.
• Ensure broad communication to members of the community, local interest groups, industrial associations, and the media in relation to promote the business unit and the services provided.
• Maintain active participation and membership in networking with organizations.
• Doctor-stakeholder relationship management.
• Ensure excellent patient service journey.
• Clinical background or understanding of clinical protocols.
• Relevant computer proficiency (MS Office, excel, PowerPoint, slack, Jira boards).
• Travel within and across regions to support the functions of the role will be required.
• Own transport.
• Previous experience as a hospital manager would be advantageous
• ·

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ATripleA Recruitment and Temps

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