Operations Consultant

Recruiter:

Limpopo Personnel

Job Ref:

MB000020/TG

Date posted:

Saturday, July 16, 2022

Location:

Pretoria, South Africa

SUMMARY:
OPERATIONS CONSULTANT

JOB DESCRIPTION:

ESSENTIAL SKILLS REQUIREMENTS:

German language both written and spoken
Incident, Problem and Change Management
Minimum 3 years working experience in an IT environment
Troubleshooting skills

ADVANTAGEOUS SKILLS REQUIREMENTS:

Agile methodology
Atlassian tools: Jira, Confluence
Ability to read, interpret and follow Java code
AWS Practitioner training and/or certification
Logging and tracking tickets to external support
Troubleshooting deployments
Debugging remote services
Serverless
Microservice Architecture

QUALIFICATIONS/EXPERIENCE:

IT Degree and/or relevant qualifications / years of experience
Minimum of 3 years IT support experience

ROLE AND RESPONSIBILITIES:

Share and interpret support requirements from German customers to other Ops Consultants in the team
Where required, interpret documents from German to English
Action and resolve IM (Incident Management) tickets
Action and resolve CIM (Critical Incident Management) tickets as required
Raise and lead PM (Problem Management) tickets as identified
Action and coordinate CM (Change Management) tasks and tickets as required
Perform daily system health checks
Ensure systems are operational according to SLA’s
Draw KPI Reports
Adhere to the BMW Group PIC processes (Problem, Incident & Change Management
Perform daily operations tasks and end user support
Creation of pertinent test documentation
Conduct Ops Basic Training
Enable end user knowledge transfer and training
Work closely with Agile Masters, developers, product owners and various global stakeholders in the feature teams
Provide general assistance to the Operations team and end users
Co-ordinate all TLM topics with feature teams timeously
Ensure stability and availability of all infrastructure to support feature teams
Ability to work as part of a team
Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
Good presentation skills
Self-starter
Above-board work ethics
Flexibility to take up different tasks in the project
Ability and willingness to coach and give training to fellow colleagues and users when required
Willing and able to travel internationally
Willing and able to work shifts, after hours and on public holidays.

Apply online or send CV to thelma.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

ERP Consultant - Functional (Operations / Supply Chain / Manufacturing)
Location: Johannesburg
Salary: Monthly
Bring your hands-on expertise across operational ERP modules and your love of partnering with customers to optimise manufacturing, supply chain, and core operations through smart ERP solutions.
25 days ago

Finance Manager - Transactional Banking
Location: Johannesburg
Salary:
If you're the kind of CA(SA) who enjoys understanding where every cent of revenue comes from, thrives on solving complex financial challenges, and isn't afraid to roll up your sleeves, this Finance Manager opportunity could be exactly what you've been looking for.
Today

Financial Operations Specialist
Location: Johannesburg
Salary:
If you’re an Investment operations professional who thrives on precision, reconciliations, and seamless transaction execution, this Financial operations Specialist opportunity could be your next career move. Join a growing investment platform where operational excellence, governance, and client service are at the forefront of everything they do.
Today

DevOps Engineer
Location: Johannesburg
Salary: Monthly
Are you a DevOps Engineer who thrives on building scalable cloud platforms and automating everything possible? This is an exciting opportunity to work with cutting-edge Azure technologies, drive cloud innovation, and play a key role in delivering secure, high-performing solutions in a fast-paced environment.
Today

Infrastructure Manager
Location: Johannesburg
Salary:
Are you an experienced Infrastructure Manager who enjoys staying hands-on while leading critical IT operations? This is an excellent opportunity to take ownership of a complex infrastructure environment, drive technical excellence, and play a key role in ensuring the reliability, security, and scalability of enterprise systems.
Today

Solutions Specialist
Location: Johannesburg
Salary:
Are you a solutions-driven systems specialist with experience in transport and logistics technology? This is an exciting opportunity to become a key subject matter expert, working with business-critical applications, driving system improvements, and supporting operational excellence across a dynamic and fast-paced environment.
Today

Cost Accountant
Location: Johannesburg
Salary: 400000 Annually
Drive Profit. Not Just Costs. The best Cost Accountants don't sit behind spreadsheets they partner with Sales, support operations and influence the bottom line.
Today

Accountant
Location: Johannesburg
Salary: R600 000 Annually
If you are an Accountant & reconciling accounts is second nature and digging into the numbers is where you thrive, this role has your name on it.Don't let this opportunity get buried. Apply now and mine your full career potential.
1 day ago

Financial Accountant
Location: Johannesburg
Salary: 300000 Annually
The insurance industry is evolving faster than ever. If you're a Financial Accountant who enjoys innovation as much as numbers, this JHB North opportunity is one you won't want to miss.
1 day ago

Operations Optimisation Specilaist
Location: Johannesburg
Salary:
The strongest manufacturing professionals don't simply manage operations. They engineer better ones.They see lost capacity and find throughput.They see recurring downtime and find root causes.They see inefficient processes and redesign them.They turn operational data into measurable improvements in productivity, cost, quality and profitability.
2 days ago

Operations Consultant

Similar jobs you might be interested in:

Create a free job alert for Operations Consultant in Pretoria

Jobseekers

Recruiter

General