Operations Compliance Officer

Duties and Responsibilities:
* Conduct a monthly branch audit, apply corrective measures, and follow up on any concerns
* Undertake monthly stock counts and weekly cycle counts at all our branches
* Confirm that all inbound and outbound stock is captured accurately and within the SOP guidelines and timelines, to guarantee the integrity of the data
* Ensure that inbound and outbound functions are separated, so that no one staff member is allowed to perform both functions
* Ensure that branches pick stock every afternoon for all scheduled BOs to receive food the following day, so that they are ready for distribution every morning
* Ensure that all branches have sufficient stock for distribution to all their BOs each month
* Ensure that FEFO is implemented correctly, and that no stock expires while in the warehouses
* Ensure that pallet info sheets, bin locations, sorting and storage of goods is per the SOP
* Ensure that document control and filing processes and systems are standardised throughout out branch network, and up to date
* Ensure that all deviations from the SOP are justified, recorded, and authorised by the national operations manager
* Perform unannounced audits at various branches at different times to ensure compliance and adherence to the company’s policies and procedures. Report any non-compliance or irregularities to the national operations manager to address and follow up where necessary.
* Perform monthly audits at warehouses and apply corrective measures and / or report any concerns to the national operations manager to address
* Continuously provide recommendations for warehouse efficiency / optimisation through automation, careful planning, and improved BO satisfaction in terms of our service
* Timeously address ad-hoc trouble shooting to solve any problems at branch level

Key Skills
* Degree/Diploma in Supply Chain or Industrial Engineering.
* Ability to work under pressure and produce accurate results.
* Assertive, drive and energy to fulfil responsibilities and meet deadlines.
* Attention to detail.
* Ability to multitask and meet deadlines.
* Excellent communication skills.
* Ability to prioritize tasks and execute them.
* Excellent administration skills.
* Research and development skills.
* Report writing.
* Innovative.