Operations Co-Ordinator (Permanent)

SUMMARY:
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POSITION INFO:

Fast growing Property Investment industry client is seeking a strong willed candidate to join their team.

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Requirements:

• Matric essentialÂ
• 3-5 years experience with Property IndustryÂ
• MDA Software experience advantageous
• Strong personalityÂ
• Ability to deal with conflict and stress wellÂ
• Excellent communication skills - verbal and writtenÂ

Duties limited but not limited to:

• Co-ordinate all maintenance requests for rental properties.
• Co-ordinate all planned recurring maintenance and update relevant schedules
• Receive inbound tenant telephone calls/emails/WhatsApp’s
• Deal directly with tenants and/or operations managers to:
  • Do initial item assessments (emergency or other)
  • Assign works per SLA’s
  • Follow up on outstanding jobs in ensuring that maintenance issues are seen to timeously.
• Update the property management system (Job Cards and related items)
• Document tenant concerns
• Define the scope and type of work to be performed accurately
• Obtain quotes for necessary repairs
• Co-ordinate and clarify the method for works execution in conjunction with the facilities manager
• Keep tenant and operations mangers up to date with relevant issues
• On works completion obtain relevant sign off documentation from the service providers (including COC’s where applicable), as well as customer satisfaction confirmation
• Obtain relevant invoices from service providers and present to portfolio managers for sign off and processing
• Ensure maintenance of incident data base
• Collate purchase requests, obtain relevant approvals, and upload documentation to job on MDA
• Issue purchase orders and instruct supplier to proceed (including assisting with obtaining approvals)

Please forward CV and ALL supporting documentation to, --------Please upload your CV here-------->

Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.

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