Operational Consultant: M and E-Commerce (Fintech)

A giant in the telecommunications industry is looking for a Operational Consultant: M and E-Commerce (Fintech) to join their dynamic team based in Johannesburg to assist on a day to day basis with the Finance operational activities for the Payments Department.

Key performance indicators:

• Form part of a multi-skilled resource team who will be able to assist with queries as it relates to the settlement, processing of payment and reconciliation of e and m-commerce merchants on the platform.
• The individual should be familiar with how the e and m-commerce environment operate through direct integrations and / or via web-design / web management companies such as Magento etc.
• Ability to onboard merchants within this environment onto merchant management systems.
• A key ability to pay attention to detail in terms of monitoring and reporting as it pertains to the business.
• Develop processes as it pertain to the ambit of responsibility.
• Act as SME’s for projects that affects the areas of responsibility.
• Accuracy and meeting the SLA’s as agreed to with all m and e-commerce merchants.
• Accuracy and delivering on stringent deadlines as it pertains to reporting and all elements of the position.
• Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area.
• Assisting with the settlement and balancing as well as operational support of merchants.

Core competencies, knowledge and experience:

• Matric
• Certificate in Project Management and / or Business Administration.
• 3 to 5 years’ experience within a Bank or Financial Fintechs Business operational area with companies such as PayU, PayGate, etc.