Operational Banker (Business and Commercial Banking)

SUMMARY:
accounts analyst assistant to Relationship Manager

POSITION INFO:

Wonderful opportunity exists within a niche bank.

To support the Relationship Manager in his/her respective portfolio by attending to all operational and credit/risk related functions of business customer accounts.

Minimum Requirements :

• Matric - NQF 4, Degree/diploma preferable, FAIS RE1 competent

Skills / Specialized Know How:

• Credit and general bank operational skills

Competencies:

• excel, word, outlook,
• communication,
• teamwork,
• resilient,
• stress tolerant,
• high integrity and work ethic,
• customer service centric.

Responsibilities :

BUSINESS:

• Ensure Business Profitability and Growth in conjunction with the Relationship Manager by pricing the portfolio effectively.
• Ensure Lending disbursement targets are met in conjunction with the Relationship Manager.
• Ensure no customer losses.
• Identify cross and up-selling opportunities in the RM portfolio and distribute those leads to internal business partners.

RELATIONSHIP AND CLIENT FOCUS:

• Client Engagement by conducting customer visits with the Relationship Manager where applicable.
• Ensure good turnaround times within SLA agreements with internal and external stakeholders.
• Client Satisfaction by ensuring zero complaints from customers
• Improved turnaround times

RISK FOCUS

• Ensuring irregular accounts metrics stay within set parameters for the portfolio.
• Support the Relationship Manager in all credit applications by ensuring all applicable due diligence on an application is done in accordance to the laid down credit and risk policies and guidelines of the Bank.

REVENUE:

• Co-responsible for the profitability of the relationship manager’s portfolios by recovering all applicable fees and charges for services rendered

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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