SUMMARY:
Onsite Mine Engineer required for Operator Alertness Systems for client based in Limpopo with strong knowledge of mining safety systems, Linux / Unix environments experience to support and maintain software whilst troubleshooting system issues.  Able to configure software according to the requirements of the client.

POSITION INFO:

Purpose of the position:   

• To have a strong and broad high-level knowledge of the mining systems deployed.
• To provide onsite support for Operator Alertness Systems.
• To work with mine to ensure the efficient operation of the mining systems

 

Major area of Responsibilities  

• Actively work on the Fatigue Management solutions in a hands-on manner
• Support and maintain software
• Troubleshoot system issues
• Own and implement customer system configurations
• Implement system customizations using scripting tools
• Undertake complex problem solving involving multiple integrated systems
• To ensure that relevant stakeholders are aware of risks and or issues with the product and the technical solutions onsite
• Escalation of critical issues requiring other stakeholders’ input to resolve issues, specifically the relevant Mining Services or supporting teams representative
• Maintain technical knowledge of the current and upcoming product offerings
• Maintain knowledge of current, new and evolving strategies and technologies in relation to systems support through appropriate industry links and professional memberships
• Regular reporting of current issues, including updates on status and resolution methods
• Utilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for the Client
• Representing the Client in a helpful, professional and courteous manner at all times
• Maintain, enhance and adhere to the Client’s documentation and reporting standards, systems and processes
• Compliance with the Client’s Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given with respect to the health and safety of himself/herself and the safety of others
• Compliance with the onsite Mining Workplace Health and Safety policies and procedures
• Other duties as required from time to time

 

Knowledge, Skills and Abilities 

• Strong prioritizing and time management skills
• Well-developed communication skills, both verbal and written
• Ability to form strong relationships with customers and represent the company professionally
• Ability to set and meet the team and individual goals and deadlines
• Ability to resolve technical and complex issues
• Ability to rapidly grasp technical solutions, concepts and products
• Maintaining and supporting Linux/Unix environments
• Developing or supporting open-source software
• Setup and support of relational databases
• The desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible

  

Education and Experience Required 

• Bachelor’s degree or foreign degree equivalent in Engineering (Computer / Mining / Electrical / Electronic), Computer Science, or a related field
• 3 years previous Mining Industry experience of progressive experience in job offered, or as a software engineer, software consultant, mining engineer, or related occupational title.
• Fluency in English.
• Previous experience working remote teams (Highly Desirable)

 

Travel 

• Travel (regionally and globally international) to client sites is a requirement of this role

 

                             

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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