Ocean Freight Import Controller

SUMMARY:

A well-known logistics company has an Ocean Freight Import Controller role available. The successful incumbent will be responsible for processing of ocean import shipments in line with client requirements and stipulated quality measures.

POSITION INFO:

Customer Service

• Timely and regular updates to Customer Services and or clients
• Ensure all emails are answered within 4 hours and all urgent e-mails are actioned before close of business day.
• Communicate honestly and professionally with all internal and external clients.
• Any shipment that deviates from the routine (process flow) must be escalated to the supervisor / manager and if required to the customer service individual.

Financial

• Ensure timely and correct payment of charges to shipping lines and service providers
• Ensure invoice is done in line with clients agreed tariff and requirements
• Ensure invoice is done before cargo is delivered
• Scan copies of all invoices and supporting documents to CS and copy to EDOCS
• Ensure P&L is printed and verified correct by signing off each one and placing it on the associated file.
• Ensure WIPs and accruals are checked on invoicing and file status changed to CMP.

Process

• Quality check all documents received to verify all is complaint and is in order to proceed.
• Ensure timely handover off files to Entries department
• Ensure timely process of Cargo dues
• Ensure timely and correct receipt of delivery release orders
• Ensure CTO is processed timely
• Notify CS on scheduled delivery dates
• Notify the WNL warehouse at least 24hours prior to the delivery of cargo to the facility.
• Ensure all milestones are completed in CW as to have accurate information available

Supplier

• Ensure timely and correct instructions given to shipping lines, transporters and third-party suppliers
• Ensure containers /cargo is moved without delay
• Ensure POD is received within 48 hours of delivery

NB! This job is now closed. You can apply for other jobs by uploading your CV.