OPERATION ASSISTANT

SUMMARY:
• Providing support, facilitation, follow-up and sometimes closure on transactional issues. • Assist the Task Manager and Divisions Manager in the execution / implementation of the work plans for the in alignment with the business strategy of the department

POSITION INFO:

• Providing support, facilitation, follow-up and sometimes closure on transactional issues. 
• Assist the Task Manager and Divisions Manager in the execution / implementation of the work plans for the in alignment with the business strategy of the department. 
• Support the Director General and the Front Office staff in the preparation of planning and reporting documents, with particular emphasis on drawing on information maintained on databases.
• Analyze supervision data, monitor disbursement status, and arrange follow up and reporting actions, as well as monitoring project cancellations, write off procedures and adherence to write-off policies. 
• Assist in the preparation and monitoring of the division’s administrative budget, work programs, mission schedules and staff movements schedules, and participate in the identification of resource requirements and sources of funding.
• Provide budget analysis reports to the Complex Management Budget Coordinator and Manager 
• Prepare, and as needed, gather information and relevant documents for the supervisor regarding issues being discussed or processed by the Manager.
• Provide first-level support to response to staff information requests in areas of responsibility.
• Execute received instructions and anticipate and inform superior and relevant colleagues of any risk of delay in achieving targets and take or recommend action to avoid it as per operating procedure.

Resources Management

• Manage systems, create, and process expense reports in SAP.
• Assist the management in issues concerning resources such as the administrative budget, monitor and review expenses and bring issues to the attention of management.
• Participate in the preparation of the annual and mid-year budget review by inputting data and the monitoring thereof. 
• Supports in the organization and coordination of meetings within the regional Hub, across the Bank and with external clients and partners. 
• Serve as an information resource on status of products and draft a variety of correspondences.

Analytical Work

• Support in reviewing the quality of documentation for the Division/Department and making recommendations for improvement of style, presentation, and analysis.
• Keeps abreast of status and progress on Divisions/Department commitments vis-a-vis internal and external clients; propose Key Process Indicators and ways to monitor progress towards theft attainment.
• Assist Division manager in his / her interaction with internal and external auditors to carry out periodic audit reviews of internal controls on the data administrative portfolio and implement measure to strengthen internal controls where weaknesses are identified and ensure that agreed changes have been fully implemented.
• Assist in preparing communication and presentation documents through drafting elaborate memos, spreadsheets, presentations and conduct first-level analyses regarding Department initiatives.
• Undertake ad hoc inquiries in standard and non-standard databases, retrieve, manipulate, and present data and prepare presentation materials.
• Perform any other duties assigned to by division manager.

Qualifications

• Hold at least a Bachelor’s degree or its equivalent degree in business administration, management, finance, economics or other relevant fields.

Minimum of five (5) years of relevant professional experience in the formulation and implementation of programs and projects, financial and economic analysis of infrastructure projects and programs.

• The operation assistant will assist effectively that project deliverables are transitioned into day to-day practices.

 Ability to communicate effectively (written and oral) in English or French, preferably with a working knowledge of the other.

• Competence in the use of standard MS office applications (Word, Excel, Access, and PowerPoint), Knowledge of SAP and internal software such as BPPS, MARS etc.  

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