Nurse Clinical Advisor - Johannesburg Gauteng

Recruiter:

Complement Recruitment

Job Ref:

RNCAS

Date posted:

Thursday, May 19, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related, Plus Benefits

SUMMARY:
APPLY NOW

JOB DESCRIPTION:

Nurse Clinical Advisor – Johannesburg Gauteng

Salary: Market Related

Purpose of Position:

Complement Recruitment are recruiting for a Nurse Clinical Advisor for a permanent position in Sandton, Johanensburg, Gauteng. This is a call-centre based nurse delivering care and clinical support and advice through virtual consultations with consumers over the phone, and in the near future, in person as well. Motivated, committed, and collaborative individual who is inspired by working together within a call team for improved consumer outcomes.

Apply Directly for this Job by clicking here - Minimum Requirements:

We are looking for a consumer-centric nurse who enjoys working in a call centre environment

Registered Nurse with a Bachelor’s Degree
Working experience in medical trainings – in pharma, healthcare, or medical devices – is advantageous
Must permanently reside in or near Johannesburg
Computer Literate
Passionate about customer service, educating the consumers and customer satisfaction

Skills And Knowledge:

ü Strong passion for making life easier for people with intimate healthcare needs

ü Strong alignment with company Vision, Mission and values

ü Strong interpersonal skills and ability to interact with different cultures in South Africa

ü Team player with a strong “customer/service” orientation

ü Structured with strong attention to detail

ü Impactful and persuasive communication

ü Must be self-driven and self-motivated

Duties:

Conduct virtual consultation for clinical recommendations
Provide services as required at the office-based clinic
- Provide education on ostomy and continence products, and care routines to current and potential users
- Refer face-to-face consultations to company nurses
- Support case management with renewal of scripts and updated PMB forms
- Provide marketing team with relevant insights learned from consumer interactions
- Review clinical competencies of the consumer team and support upskilling accordingly
- Define escalation protocols and other key tools for improved value proposition to users

Find Us on Social Media

Apply Directly on our Contact Form - Attach your Microsoft Word CV, and complete all the required information – Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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