Norwegian speaking Client Success Manager

Recruiter:

Initiate International

Job Ref:

3710710773

Date posted:

Tuesday, July 26, 2022

Location:

Johannesburg, South Africa

SUMMARY:
-

JOB DESCRIPTION:

An established International Contact Centre has an exciting career opportunity for a Norwegian speaking Client Success Manager to join their international team in Johannesburg, South Africa. This job is ideal for the young professional, who wants to gain valuable experience in a multi-disciplinary environment, work with cutting edge technologies, while serving the European market in the online gaming industry. Does this sound like the perfect challenge for you? Keep reading!

Your key job responsibilities as the Norwegian speaking Client Success Manager in Johannesburg, South Africa will include:
?

· Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthly

· Effective resource planning by managing work attendance and leave

· Ensure all services levels are met

· Set key performance indicators and review performance according to KPI’s in conjunction with Operations head

· Anticipate escalations and take over requests when needed

· Conduct root cause analysis on all detractors

· Ensure escalations processes are maintained and implementation of new processes with team buy in

· Assign and monitor the productivity and quality of interactions performed by the team

· Ensure all work delivered is conducted with a high level of integrity

· Drive all day-to-day operational activities through to successful completion

· Manage the development, performance, capability and capacity of the employees

· Perform quality assurance of current/completed requests with feedback provided to staff via a documented 1 on 1 session

Requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa:

Grade 12 certificate
Must be bilingual (written and verbal) in Norwegian (Native) and English
Previous international Team Leader/Supervisory experience will be advantageous
Fully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)
Availability to work shifts

If you meet the above requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa, we would like to hear from you!

Similar jobs you might be interested in:

Sales Agent (Fixed-Term Contract â 3 Months)
Location: Pretoria
Salary: 6000 Monthly
Sales Agent (Fixed-Term Contract – 3 Months)Location: Pretoria (On-Site)Salary: R6000 basic plus commission Start Date: ASAPJoin a High-Performance Sales TeamErgasia is recruiting on behalf of our client for energetic, confident and target-driven Sales Agents to join a three-month fixed-term sales campaign.If you thrive in a fast-paced environment, enjoy speaking to customers, and are m...
Today

Operational Manager Poultry Feed Mill
Location: Magaliesburg
Salary:
1 day ago

Recruitment Consultant
Location: Pretoria
Salary:
Recruitment ConsultantPretoria | Office-BasedTurn Your Sales Talent Into a High-Income CareerNot every sales role offers the chance to build long-term relationships, change people's lives, and earn uncapped commission.At Network Recruitment, we combine world-class training, a high-performance culture, and limitless earning potential to help ambitious professionals build rewarding careers in specia...
2 days ago

NEW BUSINESS DEVELOPER - PORTUGUESE SPEAKING
Location: Johannesburg
Salary: R240K
Generate New Business Opportunities
10 days ago

Accountant
Location: Centurion
Salary: 420 000 Annually
Financial AccountantLocation: CenturionAfrikaans speaking is essential, due to the nature of the business.Our client is seeking a hands-on and detail-oriented Financial Accountant to join their team. Exposure to a mining or processing environment would be advantageous, but is not essential. Completed BCom degree and completed SAIPA articles ESSENTIAL. Minimum of 2 to 5 years post articles / commer...
14 days ago

Recruitment Specialist
Location: Pretoria
Salary: 10 000 Monthly
Recruitment Consultant (3-Month Contract with Permanent Opportunity)Location: Pretoria EastEE: Open Join the Ergasia Placements Team!Are you passionate about recruitment and enjoy finding exceptional talent? We are looking for a motivated Recruitment Consultant to join our growing team on a 3-month fixed-term contract. This role is focused on sourcing and delivering quality candidates for a v...
15 days ago

Customer Team Administrator
Location: South Africa
Salary: R35,000 – R40,000 per month
This role is responsible for managing the onboarding journey for Property Guardians from room offer through to key collection.
15 days ago

PA to Director (Recruitment)
Location: Pretoria
Salary: Commission only
PA to Director (Recruitment)
19 days ago

PA to Director (Recruitment)
Location: Johannesburg
Salary: Commission only
PA to Director (Recruitment)
19 days ago

PA to Director (Recruitment)
Location: Centurion, Gauteng
Salary: Commission only
PA to Director (Recruitment)
19 days ago

Norwegian speaking Client Success Manager

Similar jobs you might be interested in:

Create a free job alert for Norwegian speaking Client Success Manager in Johannesburg

Jobseekers

Recruiter

General