Norwegian speaking Client Success Manager

 

Recruiter:

Initiate International

Job Ref:

3710710773

Date posted:

Tuesday, July 26, 2022

Location:

Johannesburg, South Africa


SUMMARY:
-

JOB DESCRIPTION:

An established International Contact Centre has an exciting career opportunity for a Norwegian speaking Client Success Manager to join their international team in Johannesburg, South Africa. This job is ideal for the young professional, who wants to gain valuable experience in a multi-disciplinary environment, work with cutting edge technologies, while serving the European market in the online gaming industry. Does this sound like the perfect challenge for you? Keep reading!

 

Your key job responsibilities as the Norwegian speaking Client Success Manager in Johannesburg, South Africa will include:
?

· Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthly

· Effective resource planning by managing work attendance and leave

· Ensure all services levels are met

· Set key performance indicators and review performance according to KPI’s in conjunction with Operations head

· Anticipate escalations and take over requests when needed

· Conduct root cause analysis on all detractors

· Ensure escalations processes are maintained and implementation of new processes with team buy in

· Assign and monitor the productivity and quality of interactions performed by the team

· Ensure all work delivered is conducted with a high level of integrity

· Drive all day-to-day operational activities through to successful completion

· Manage the development, performance, capability and capacity of the employees

· Perform quality assurance of current/completed requests with feedback provided to staff via a documented 1 on 1 session

 

Requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa:

  • Grade 12 certificate
  • Must be bilingual (written and verbal) in Norwegian (Native) and English
  • Previous international Team Leader/Supervisory experience will be advantageous
  • Fully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)
  • Availability to work shifts


If you meet the above requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa, we would like to hear from you!

 


 

 

 

Similar jobs you might be interested in:

HR Officer (IR and union exposure)
Location: Johannesburg
Salary:
HR Officer (IR and union exposure)
4 days ago


Management Accountant
Location: Pretoria
Salary: 680000 Annually
What happens when a Management Accountant starts asking, "Could AI do this better?" They get hired! Our client isn't looking for a traditional accountant who's happy producing the same reports every month. They're looking for someone curious. Someone commercial. Someone who sees technology, automation and AI as opportunities rather than threats. If you're the kind of finance professional who enjoy...
4 days ago


Recruitment Consultant
Location: South Africa
Salary: R20,000 – R30,000 + Commission
This role will support senior consultants by identifying, attracting, and vetting technical candidates across engineering and facilities management roles.
5 days ago


Airfreight Import & Export Controller
Location: Johannesburg
Salary: Market Related
URGENT ROLE
5 days ago


Investment Portfolio Specialist (Asset Management)
Location: Johannesburg
Salary: 750000 Annually
successful Investment Management company seeks an Investment Portfolio Specialist. This position sits at the intersection of investment management and advisor relationships and works closely with both the asset management team as well as financial advisors.
13 days ago


Commercial Insurance Portfolio Manager
Location: Johannesburg
Salary: Monthly
Leading insurance brokerage based in Bedfordview, Johannesburg is looking for a Commercial Insurance Portfolio manager.
20 days ago


Sales Administrator
Location: Sandton
Salary:
Our client is seeking a detail-oriented and proactive French-speaking Sales Administrator to join their team.Key ResponsibilitiesProvide administrative support to the sales teamProcess quotations, sales orders, and invoicesLiaise with clients regarding orders, deliveries, and queriesCoordinate with warehouse and logistics teams to ensure smooth order processingMaintain accurate customer records an...
20 days ago


 Customer & Venue Specialist
Location: South Africa
Salary: R25,000 – R40,000 per month
This role combines customer support, client management, sales, and venue partner engagement within a growing marketplace environment.
29 days ago


Junior Marketing Coordinator
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workp...
34 days ago


Reservations/ Sales / Bookings & Client Liaison Coordinator
Location: Pretoria
Salary:
35 days ago


Create a free job alert for Norwegian speaking Client Success Manager in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions