New and Pre-Owned Vehicle Sales Executive

SUMMARY:
New and Pre-Owned Vehicle Sales Executive

POSITION INFO:

MAIN PURPOSE OF JOB:

• To ensure maximum units are sold each month with maximum profit. 
• The outcome of performing the duties below will be considered successful under the following conditions:
• Customer Satisfaction (QCSI).
• Generate profitable business in terms of set targets/budget/forecasts.
• Understand and meet/exceed client expectations/needs/requirements.
• Targets reached.
• Benchmarked to other dealerships.

MAIN JOB FUNCTIONS:

• Attend to customer queries and complaints proactively.
• Attending to customers on the showroom floor and attend to general telephone queries, timeously.
• Support existing clients with service-related requirements.
• Do administration timeously and accurately, meet deadlines.
• Follow up on referrals.
• Prepare and get vehicles ready for delivery timeously.
• New and Used motor vehicles.
• Conduct after sales service.
• Conduct demonstrations, client feedback.
• Prospect new customers.
• Cross departmental disciplines.

EXPERIENCE AND QUALIFICATIONS:

• Matric.
• Sales Experience. – 3 years in the Motor Industry.
• Computer Literate.
• Fluent English.
• Divers License.