Work in an office bound IT and ISP environment maintaining the company’s network integrity and partly providing support to end-users and businesses. The position is mainly office bound but may be required to drive out to meet a customer for an occasional consult.
You will join our technical team comprising of Network Technicians and a Network Engineer. A company vehicle will be available to use for this should the need arise. Must have a reliable internet connection at home with a Desktop/Laptop for after hour support.
Permanent, Cape Town based
Roles & Responsibilities: -
Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimisation
Provide remote troubleshooting and fault finding if issues occur upon initial installation
Provide onsite or remote access diagnoses and resolution of network using an integrated set of diagnostic tools and techniques
Provide Telephonic and Remote support to end users and businesses - Installing and configuring computer networks and systems
Troubleshooting and Maintaining clients’ Servers
Consulting with clients to provide them with a specific system requirement and/or design solution - Budgeting for equipment and assembly costs
Assisting with assembling and repairing computer hardware
Maintaining existing software and hardware with any upgrades any that have become obsolete - Working with IT support personnel
Conducting backup operations and monitoring thereof
Drafting of network diagrams, proposals and technical documentation
Daily reports on technical systems
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Configuring firewalls, routing and switching to maximise network efficiency and security
Implementing and/or designing new system configurations
QUALIFICATIONS:
A+ and N+
Basic Networking Diploma or similar
Microsoft Server Qualifications or Similar
Drivers Licence
EXPERIENCE:
Min 3 -5 years’ experience in Network Administrator Environment
WAN / MPLS / IPSec Networks
Routing protocols (OSPF, EIGRP, BGP, VLAN, Trunking)
Configuration and setup of Mikrotik Routers and Switches
VMware vSphere virtualized systems (not Required Advantageous)
Experience with Ubiquity hardware and software (Advantageous)
Fluent in Microsoft Windows 7, Windows 8 and Windows 10 - Fluent in Microsoft Windows Server 2008, 2012 and 2016
Experience with Cloud Email systems (eg Office 365 Setup, Google Workspace, etc)
Experience in Hosting and Cloud Based platforms (not Required Advantageous)
Experience with Remote Desktop Technologies (RDP, Anydesk, Teamviewer, VPN etc)
Intermediate Knowledge of Using Microsoft Office (this includes, Outlook, Word, Excel)
Linux Server Management (Advantageous
