Network Admin Manager

 

Recruiter:

ARCS

Job Ref:

PTA000331/BB

Date posted:

Wednesday, August 17, 2022

Location:

Capetown, South Africa


SUMMARY:
We are urgently looking for a Network Admin Manager to manage all data and node rooms, management of new build ISP installations, managing small teams of wireless and cable installation technicians

JOB DESCRIPTION:

Duties will include but are not limited to the following:
  • Documenting and reviewing all policies & procedures relative to the department
  • Developing and implementing IT policy and best practices guides for the organisation
  • Change control for new hardware / configurations
  • Hand-Over Documentation
  • Perform system audits and identify areas requiring improvements
  • Adherence to standard operating procedures
Commercial / Customers
  • Relationship management
  • Ensuring that the business products & service offerings stay competitive and in line with market related offerings
  • Client Communications
Staff Management
  • Overall management of the IT Department, providing direction and task assignments 
  • Identifying & developing requirements for team training, skills, and growth
  • Deadline tracking
  • Performance appraisals
  • Staff upliftment
MMR / Node rooms
  • Management of all data rooms and node rooms
  • Documentation of node rooms
  • Management of new ISP builds
  • Managing teams of cable and wireless technicians
  • Keeping track of outages and responding accordingly
  • New builds and design, installations and commissioning(infrastructure)
  • Scheduled changes
  • New infrastructure hardware procurement
Last mile installations
  • Management of last mile fibre installations
  • Documenting all areas of work
  • Open access procedures, dealing with ISP
  • Project management of fibre projects
  • New builds and design, installations and commissioning
Wireless installations
  • Management of wireless installations
  • Documenting all areas of work
  • Project management of wireless roll-outs
  • New builds and design, installations and commissioning
Qualifications
  • Bachelor's degree in Information Technology or equivalent would be advantageous 
  • Mikrotik Qualification beneficial 
  • Wireless Certificate beneficial
Experience and knowledge
  • Proven work experience in a similar role
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • ISP or telecommunications background, management and good understanding of Wireless High-Sites and Fibre Node rooms
  • Ensuring the physical network is well planned, documented, redundant and secure
  • Installing key infrastructure in the network such as core switches and routers
  • Facilities management, stock, procurement
  • Ensuring that all infrastructure adheres to the TIA/EIA 568-B standard
  • IPv4 and IPv6 addressing and subnetting
  • Fibre and ethernet technologies
  • Experience with backup and UPS technologies
  • Wireless PtP, PtMP and backhaul technologies
  • Routing protocols, e.g. OSPF and BGP
  • Routing filters
  • Tunnelling, e.g. EOIP / PPTP etc.
  • Brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti
  • Peering relationships
  • Technical IT based experience (Phones, laptops, PC’s, VOIP, WIFI etc)
  • Skills and attributes
    • Excellent communication skills (verbal and written)
    • Proven organisational and administration skills
    • Customer service orientated - ensuring corporate and residential customers are happy
    • Ability to manage multiple projects simultaneously 
    • Project management skills
    • Ability to manage a team
    • Able to work well within a team and individually
    • Deadline driven
    • Results oriented, high energy, self-motivated
    • Ability to convey technical knowledge, liaise with providers and deal with issues proactively
    Specific requirements
    • Must have a valid drivers license and reliable vehicle
    • Clear health record
    • Clear criminal record
    • Clear credit record
    • Contactable references

 

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